Advantages And Disadvantages Of Written Communication

Communication involves the imparting or interchanging thoughts, opinions, or information among people by speech, writing, or signs. People use different communication tools and communicate in different ways. Business communication defines most organizations, resulting in effective marketing campaigns, productive interpersonal relationships among co-workers and successful customer service resolutions. Because audiences demand different kinds of communications in different situations and settings, effective business communication professionals understand how to tailor messages for maximum results. For this reason, it is paramount that professionals working in business environments have first-class communication skills. There are two basic types

Written communication is traditionally known using papers and pen, letters and documents, typed electronic documents, e-mails, text chats, SMS and anything else conveyed through written symbols such as language. This type of communication is very important for formal business communications and issuing legal instructions because it creates a black and white for the communication that took place. The effectiveness of written communication depends on the writing style, grammar, vocabulary, and clarity. There are advantages and disadvantages of written communications. The advantages of written communications are that it is a filed for future reference purpose. It becomes official and a permanent record of the organization. Moreover, written communication can be serves as a legal document in a business transaction. A composed message can be retained, duplicated, circulated and re-consulted long after its contents are first expressed. In additional, written communication is suitable for lengthy messages. For example, the annual report or job description manual. Nevertheless, there are some disadvantages of written communication as well. Written communication its slow and time consuming. It takes the time to get committed to writting and transmitting it to its destination and the feedback is delayed. Moreover, it is also lenghty and expensive. The infrastructure required to write a proper business letter is quite and expensive