Introduction Effective leadership by professionals is crucial in all healthcare organizations. The way workers define leadership has changed from generation to generation, however, a common description of leadership is the motivating behavior of an individual directing the activities of a group towards a shared goal. (Ward, 2017) Influencing group activities and coping with change are some of the key aspects that an individual in a leadership role will be working towards. According to an article, "management is about coping with complexity" and "leadership is about coping with change", therefore, both aspects are critical to a successful leader. (Blumenthal, Bernard, Bohnen, & Bohmer, 2012). Healthcare systems are composed of various groups, …show more content…
The same concept applies for healthcare administrators and providers. Diversity among healthcare administrators and competence in the health ﬁeld has been addressed many times in the previous decades following ethnic minority psychologists’ and other raising concerns of lack of diversity in America dating back primarily to the 1960's. Diversity is a conceptualization that includes many aspects like gender, age, race, ethnicity, sexual orientation, and sexuality. (Sue, Zane, Nagayama, & Berger, 2009) Diversity in healthcare is crucial as it better reflects the racial and ethnic makeup in America. Hiring decisions are made at top levels, therefore, there is a need for executives who are more diverse. According to John Bluford, president and CEO of two-hospital Truman Medical Centers in Kansas City, Mo., “Diverse perspectives yield better decisions, and better decisions yield better outcomes." “Those who are in a diverse environment are going to be more successful …show more content…
It is imperative that healthcare managers recruit diverse leaders and embrace cultural competency. Witt/Kieffer conducted a survey nationally in 2011 to illustrate that diversity leadership in healthcare organizations today. (Witt/Kieffer, 2011) Witt/Kieffer is a national firm that was founded in 1969 and specializes in non-for-profit organizations, higher education, and healthcare. The mission is to recognize leadership solutions for organizations that are designed to improve the quality of life such as health systems, hospitals, medical centers, medical schools, colleges, universities, and community service organizations. Each year Witt/Kieffer conducts about 400 search assignments and research projects for presidents, CEOs, CFOs, and COOs to assist these organizations in becoming better. (Witt/Kieffer, 2011) According to Witt/Kieffer, there are four elements to diversity in healthcare. The first is representation which means reflecting employees, communities, and patients. The second element of diversity is inclusiveness which is welcoming, mentoring, training, and listening to diverse employees. Cultural competency focuses being responsive and respectful of individuals with cultural backgrounds. Lastly, education, skills, and gender play a vital role in diversity. (Witt/Kieffer,
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By the third year, their patient increased from 10% to 40%. Many are African Americans and Hispanics. The staff, however doesn’t reflect the patients’ diversity. The staff is 85% Caucasian, including nurses, laboratory technologies, pharmacists, and therapists. There are two African American and one Hispanic managers.
Attracting applicants from all levels of society including the working poor and single parents, recruiting talented workers who are satisfied and motivated has the potential to lead to higher productivity and greater retention (Green, Lopez, Wysocki, Kepner, Farnsworth, & Clark, 2015). The key to our successful Human Resources department is not that we hire a diverse workforce, but that we chose our employees from a diverse pool of representatives of the community. Building a reputation as a diverse inclusive corporation attracts the best from the
The society we live in is incredibly diverse therefore it's important people are able to response appropriately. In the health care setting it's important that you reflect to diversity in work practice. At Fernleigh Residential care home in order to have successful implementation of equality and diversity in all aspects of work it's important that you ensures that colleagues, staff, service users and clients are valued, motivated and treated fairly. The act of legislation was set to ensure equality and diversity is implemented in every day work, it states that everyone has the right not to be discriminated for their race, religion or beliefs The Benefits of a diverse world • The world is more interesting place as you have the opportunity to learn about other people's culture and
This article is related and fit for " Diversity in healthcare", and it was written by Lisa Esposito. It talks about that in the United State there was not enough of the black doctor, Pharmacist, dentist, nurse and others who directly work with patients. Both private and public, health care agencies and pharmacy chains to expand black presence and build more diversity in leadership
The world’s expanding level of globalization demands for increased interaction among individuals from a diverse spectrum of backgrounds. It is this globalization that makes maximizing and capitalizing on workplace diversity a significant component of economic success for companies. With society’s increasing demand for inclusiveness and diversity in all aspects of everyday life, a job as a chief diversity officer grows more valuable. A chief diversity officer is responsible for cultivating work environments that promote diversity by identifying where their organization is lacking in multiculturalism and taking the proper steps to ensure that these shortcomings are rectified. A career as a chief diversity officer is an ideal career choice for
We can foster a more welcoming organizational culture and motivate upcoming generations of leaders by cultivating a diverse group of leaders. Moreover, implementing a diversity program can lead to a more satisfied workforce. Research has shown that employees who view their organizations as diverse and inclusive report higher levels of job satisfaction, commitment, and motivation (Conrad et al., 2017). When employees feel that their unique backgrounds and perspectives are valued, they are more likely to feel a sense of belonging and loyalty to the organization.
Workforce diversity, such as team diversity, or racial diversity, or gender diversity, is the key component for excellent performance because it guidelines VA employees understand and provide the best services to the diverse population of Veterans who they serve. Moreover, VA medical providers rank high in professionalism, and the employees are passionate, energetic, and dedicated to their jobs and organization which leads to optimum organizational performance in serving Veterans. VA leads all cabinet level agencies in the employment and hiring of individuals with targeted disabilities. The ACSI ranks VA customer satisfaction among Veteran patients among the best in the nation and equal to or better than ratings for private sector hospitals. * Human Capital Investment Plan (HCIP) has facilitated VA 's human resources and administration office to launch critical initiatives and build infrastructure that support them, including speed in recruiting, hiring, and retention.*Assessment and Accountability Framework (HCAAF)—is a performance management system that differentiates between high and low levels of performance and links individual/team/unit performance to organizational goals and desired
These differences contribute to the organizations ability to be flexible, generate problem solutions, relate effectively to a wide range of clients and to providing a balanced range of services. An organization can invest in developing effective employment programs and strategies that support diversity, but unless they have created an inclusive work environment, that celebrates and builds on differences and that is productive, rewarding, enjoyable and healthy for everyone concerned, they are likely to find that diversity creates more problems than it solves. They will be unable to take advantage of the benefits of diversity and are likely to have difficulty retaining employees. Work practices that make environments safe for all have achieved cultural competence and as a result are demonstrating cultural safety. Overall, this means that the workplace if spiritually, socially and emotionally respecting and appreciating different cultures and that there is no assault, challenge or denial of any person’s identity.
I am an Assistant Medical Officer (AMO) working in Emergency Department at a district hospital located in rural East of Malaysia. I’ve been working for 8 years. In emergency department, we work in a team that comprise of various disciplines such as Emergency Physicians, Nurses, Assistant Medical Officers and others. In this essay I will define and analyze about leadership in my practice area. A leader profile from my practice area will be described using transformational theory.
Healthcare organizations’ goals includes provide quality, value priced, safe health care services and ultimately, improve health outcomes. In addition to this primary goal, healthcare organizations also seek financial stability, community value, ethics and employee engagement. In this context, leaders are asked to efficiently use the available resources to optimize the managerial approaches to direct their teams towards more productive environment and positive interactions with patients. Healthcare setting-unlike business setting-is a more complicated system that consists of different professional teams and departments that usually don’t share the same objectives or planning strategies due to the diversity in the services provided.
Today’s most business primary concern is retaining workforce diversity. Recognizing the importance of diversity in the organization and effectively manage to ensure the organization and its valuable diverse employees are growing hand in hand. Rising of immigrants’ employment opportunity, joint venturing business globally has equally brought an opportunity for shared values, exchange of cultures and intelligence to widen the opportunity for business enterprise and also a platform for employees to reach target goal.
In today’s era managers are challenged daily with disputes like ethics, diversity, working in teams, privacy, sexual harassment, and handling differences. Furthermore, these issues are discussed because they are constantly the debatable topics in the workplace. More importantly, handling differences and diversity is the current situations in the workplace. Moreover, a few managerial concepts must be considered, including selection methods, training and development, performance appraisal, and diversity management.
Successful strategies link diversity progress directly to business results. (www.diversityinc.com/diversity-management) Diversity in the workplace means bringing together people of different ethnic backgrounds, religions and age groups into a cohesive and productive unit. Advances in communication technology, such as the Internet and cellular phones, have made the marketplace a more global concept. In order to survive, a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization As a group we discussed diversity management and realized that the world is a big place and there will always be diversity.
INTRODUCTION This assignment will focus on explaining the importance of diversity management, challenges of management diversity, give strategies and implementation of management diversity in the workplace. A diverse workforce is a reflection of a changing world and marketplace. Diverse work teams bring high value to organizations. Respecting individual differences will benefit the workplace by creating a competitive edge and increasing work productivity.