Effective Communication In The Workplace

956 Words4 Pages
Communication is a tool of management. According to Robbins and Judge (“Organizational Behavior” (2013), p. 368), “no group or organization cannot exist without communication; the transference of meaning among its members, and it is only transmitting meaning from one person to another that information and ideas can be conveyed”. That is why communication must include the transference and the understanding of meaning.
The next thing is that communication provides four major functions in a group or organization, which are control, motivation, emotional expression, and information. The controlling function in communication is responsible to control employees’ behavior. For instance, there are authority hierarchies, and formal guidelines that
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Good communication skills go beyond conversations, but employees must know how to communicate well in written reports and emails. Understanding the benefits of effective communication helps companies place a focus on developing a workforce that is able to communicate within the firm and with customers, vendors and international business partners. Effective communication in the workplace helps employees and managers form highly efficient teams. Employees are able to trust each other and management. Effective communication reduces unnecessary competition within departments and helps employees work together harmoniously. The result of a team that works together is high productivity, integrity and responsibility. Employees know their roles on the team and know they are valued. Managers are able to correct employees' mistakes without creating a hostile work environment. A manager who openly communicates with his subordinates can foster positive relationships that benefit the company as a…show more content…
The use of e-mail can be quickly written, edited, and stored. Moreover, the cost of sending formal or informal type of e-mail messages is extremely low, unless the computer is connected to the Internet. However, there are some drawbacks of e-mails; for instance, e-mails can be very distractive for employees who use them for personal purposes. Even more it can be impersonal, detracting from special attention to customers or coworkers.
Instant messaging (IM), such as “WhatsApp” and “IMessenger”, is not only for teenagers. It is now rapidly moving into business. IM is essential real-time e-mail. It is a fast and inexpensive means for managers to stay in touch with employees and for employees to stay in touch with each other. However, despite the usefulness of IM to send quick messages, it is not suitable for some documents because of their weight which cannot be carried, and additionally, IM can be used not for the work purpose as well.
Intranet/extranet links are created as private, organization-wide information networks and only people in an organization have access. And organizations created those links that connect internal employees with selected suppliers, customers, and partners of
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