Thursday, Jan 11
>Please describe the three phases of evolution of the supply chain concept. How will e-commerce influence the next phase of supply chain management in the future?
The first phase of evolution started in 1960’s with the development of physical distribution concept that focused on a firm’s outbound logistics system. This system recognizes the relationships between different activities like transportation, inventory requirement, warehousing, packaging, material handling etc. and the cost of these activities. For example, using air transportation or road transportation mode would have different effects on the cost systems. And, the decision-making process is based on the lowest total cost system.
The second phase was a result
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The cash-flows represent financial viability and vulnerability of the company.
Demand flow: Reflects the growth in technology which provides the companies to efficiently manage the supply and demand cycle which further improves the production cycle. Therefore, provides an opportunity for the companies to reduce cost and increase revenue by providing effective customer service.
The four flows-products and services, information, financials, and demand --are very important for a company like Amazon. Amazon business model success of supply chain management. This flow is very important for Amazon, because the company heavily depends on transportation for all the delivery of products to the customer, and also provides service for the return of the damaged product. Integration across the boundaries of several organizations, in essence, means that the supply chain needs to function similarly to one organization in satisfying the ultimate customer.
>Empowered customers are transforming supply chain management today. Do you feel like an empowered customer? Why or why
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Having interned with Walmart as Operations Intern, I would love to work for Walmart Inc. upon my graduation. Following are the challenges that Walmart is facing vis a vis with their Supply chain management.
1. Determining customers’ buying needs.
a. As customer’s needs are changing rapidly, it is getting very hard for Walmart to determine accurately what is it that customer would buy tomorrow, as customers’ buying pattern is getting very dynamic and changing. Therefore, we can witness that some products are understocked at one time and overstocked the other time. And Walmart ends up reducing the prices, if items are perishable, to recover at least making cost and losing on profit.
b. Walmart stores have too much inventory in the back rooms or on to the trucks/containers that transported these to the stores. Because if one item is sold, the system places an automatic order for the same product to come to the store, even if there may not be the need. This keeps the stockpiled up in the backroom.
2. Single source
Since the company was founded as a corner store, the company’s business plan has always emphasized on expect more, pay less brand promise that sets it apart from its chief rival, Walmart. Although, Walmart is known for its low prices and offers a large selection to its customers; it’s customer service is often found to be nonexistent. This
This seems like a smart marketing trick that is surely used in other retailers. And what really matters here is that the average American or even those who cannot afford buying things from regular superstores can actually enjoy shopping at Wal-Mart and buy just anything they need at preferential prices. This is the result of Asian-based imports where cutting costs helps Wal-Mart sell at the lowest prices possible thus being able to serve all classes of the
Sam Walton was selling supplies cheaper than other companies that way people who were less fortunate could afford it. However people did not stop to notice he is putting companies around his out of business. Other local business are selling supplies normal priced or high end prices because of the quality. The quality from the retailer stores around Walmart is more reliable and durable. Also Sam Walton is receiving his merchandise from overseas which causes his products to be cheaper.
The business model of Amazon ensures that the product is available for the customer at the best possible price. The fast shipping strategies also ensure customer satisfaction. These aspects offer an excellent value proposition to the customer. Since Amazon is present globally and is successfully into business for a long time period, the strategies of Amazon are sustainable.
Due to the fact that there are more customers, there must be more employees. However, Walmart does not offer their employees a health care policy like other companies do, the workers are usually force to use public assistance in order to take their job. As how it is stated, Walmart does have an awful health care policy. As records shows, since Walmart is so convenient, everyone goes there to buy all the groceries, it made a lot of small businesses to shut down. In the economy, Walmart takes over a large amount of customers who wants to buy products due to their low price.
This should be inconsideration by ensuring that the facility layout is proper and conforms to the behavior of the customers e.g. separating the customer care desk from the cashiers’ counters. Also this is done by ensuring that the capacity is able to contain the production such as where houses which Walmart has several distribution centers in the different states thus enabling the products to reach the
Johnson International Corporation (JIS) is a global company that offers logistical support to the military and private companies which employs 100 people and it is largely located in US, Europe and Far East. It has been doing business for last 15 years and it had a net income after tax of $10 million. 70 % of their business is related to military sector and its focus is to provide logical support to military and private sector. In this company the president and chief executive officer were the same person and he/she was responsible for the overall activities of the company. The company has cut the budget in various field including the budget in IT capital and human resource which includes training for employee.
Amazon has achieved many milestones from starting in the founder’s garage in 1994 to the growth in revenue to US$147.8 million in 1997 and then to the revenue growth of US$177.866 billion in 2017 (Amazon, 2018a, Amazon, 2018b and Jurevicius, 2018). These milestones were achieved through tenacious focused strategies of meeting their customers’ needs and wants. These strategies have maintained and expanded their customer base locally and internationally and have increased its market shares and profit over the last two decades. In addition, projection for the company’s growth and expansion for the next three to five years looks positive as it predicted to grow at the same rate with its expansion internationally and continued focused in satisfying consumers’ wants (Amazon, 2018a). Although, some factors such as governmental policies, legal issues and natural disasters could pose a threat to Amazon’s growth plans, the management team led by the founder and Chief Executive Officer (CEO) are working on mitigating the risk (Amazon, 2018a).
Walmart, an American multinational retail corporation runs a chain of large departments and warehouses across the Globe. It was established in 1962 and has the largest IT infrastructure in the world . A large part of its success comes from its implementation of Information technology and its related systems in its Supply Chain Management. Its state-of-the-art
The suppliers have low bargaining power since the company is large and can compel the suppliers to offer discounts for the popular titles. v) Entry by rivals Although rivals can enter the market of Amazon, the company has already reached the biggest global marketplace and there are many visitors to its website. b) Value chain model analysis Value chain refers to the activities which create value and competitive advantage for a company. For Amazon, these activities are shown in the model below; Amazon value chain model by Dudovskiy, J. (
These other products may not be better priced than Wal-Mart’s competitors. 4. How did Wal-Mart address its falling sales in profits in the early 1990s? What specifically did it
5 – Main risks going forward for Amazon.com are to loose its competitive advantage because of opportunities that Internet offered to its competitor : low prices, deliver, costumer’s service, etc. Moreover, if the business develops, it may encounter logistical problems and limits : geographical and logistical constraints (energy, delivery and connection and some contries) and legislative constraints (censorship, taxes and state agreement : Corea, Sri Lanka, Indonesia, etc). Founded in 1994, Amazon started as an online bookstore and quickly became popular as it received high marks on several Internet rankings. Today, Amazon.com, Inc. is the world's largest online retailing company headquartered in Seattle, WA
The best companies in the world are discovering a powerful new source of competitive advantage. It's called supply chain management and includes all onboard activities that bring products to market and satisfied customers. The Supply Chain Management program covers topics from manufacturing operations, transportation, purchasing and physical distribution for a single program. Coordinated the successful management of the supply chain and all these activities integrated in a continuous process.
Executive summary This report depicts the various stages of IKEA’s supply chain flow, providing an elaboration of processes that take place at each stage. It also shows the dependency of the stages and how information flows through the supply chain. After illustrating the supply chain flow process of IKEA, the report then moves on to analyze the company’s global supply chain strategies.
Walmart, Amazon, and EBay 1. Analyse each of these companies using the value chain and competitive forces models. The value chain model of Amazon in itself is internally and operationally the best that adds value and maintains competitive advantage. The primary activities include Inbound logistics for example quality control, receiving, raw materials, control and supply schedules; Operations for example packaging , maintenance, quality control; Outbound Logistics for example