Internal and External Causes
In KIBs case, its definitely an internal cause, because its dealing with behavior and the role of leaders to find a proper solution. Applying organizational psychologists’ seminars twice a month amongst the industry will come in very handy for the employees, especially with act of behavior and how to communicate, investigate and enhance work. For example; the act of rotation might not be accepted by all employees however when a professional organizational psychologists or consultant enlightens their vision they might give it a go and try different positions that might even suit them better than their prior, plus rotation will also give employees an opportunity to learn something new. Another example that arises
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It is a simplified and practical model for adjusting and understanding the change process. Lewin established it by the process of change necessitates, then moving toward the updated new desired balance of behavior and finally, solidifying the new behavior to normality. Until today the model is extensively used and serves as a base to many modern change models and organizations. At KIB we definitely use Lewins short model for the instant switch/shift method.
1) Unfreezing
“Before you can cook a meal that has been frozen, you need to defrost or thaw it out.” ((Martha Stewart, and many other chefs). And the same phase can be said about change. Before a change can be implemented, it must go through the step of unfreezing, it is done because naturally employees will resist change, the targeted goal during the unfreezing stage is to create an awareness. People and organizational structures must be carefully monitored to show employees how very necessary change is for the organization to create and maintain a competitive pro in the marketplace. Communication is a maven and base which composes an important responsibility during the unfreezing phase so that employees can be informed about the forthcoming change, the reasoning behind it and how it will benefit each employee. “The idea is that the more we know about a change and the
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This changing step, also referred to as 'transitioning' or 'moving. Reality kicks in as they say. It's also, the phase when most people struggle with the new reality. Overcoming the truthful fear, which results change in behavior, process and way of thinking. Nevertheless, the more prepared they are for this step, the easier it is to comprehend and continue. The importance motive of this is by KIB prearranged training courses, education, communication, support and time are critical for employees as they become suited and familiar with the change. The process of change must be properly planned and executed beforehand. Throughout this process, employees should be aware and reminded of the reasons of change and how it will benefit them once they fully implement
Change can alter the normal routine of the workplace hence creating chaos. Organizational change can aid in improving the image of the organization, promoting efficiency and improve on the competitiveness of the organization (Schein, 2004). The manager can function as a trainer by helping the members of the organization to learn how to utilize the data to be used to promote development. He or she can help the members of n organization to acquire a new set of skills to help solve future problems of the organization.
Communications must also be improved throughout management and throughout the rest of the company. Lack of communication throughout the line leads to confusion and encourages rash decision making that CanGo cannot afford to do. All concepts, ideas, plans, and such must be communicated clearly throughout management and presented to employees with a clear message that is understood by everyone. Miscommunication and lack of also leads to employees becoming frustrated and decreases their efficiency and productivity. We accessed there was an ample amount of confusion between management and employees alike.
A transition is the process or a period of changing from one state or condition to another. Transitions occur over time, challenging an individual’s attitudes and beliefs. Such transitions can affect an individual in their past present and future. Transitions will always challenge a person’s attitudes and understandings of the world. Transitions may occur in the physical or emotional form and may evoke the individual to dig deep into the meaning of change.
Engstom: Case Study Companies big and small at one point in time come face to face with an issue or two. The business owners, the managers and even the employees can be affected. In the workplace there is actually no such thing as “perfect” communication. There can be two types of communication, negative and positive. Positive communication is understanding what is being said and negative communication is not understanding, it is that simple.
Overall, change is portrayed negatively by the authors. When change is negatively portrayed, there are many options to overcome it. In the story “Metamorphosis” by “Franz Kafka” Gregor
The article about the Transtheoretical Model of Change was educational and provided useful information. Information discussing the stages of change I was unaware of which takes place during an individual’s proposed behavior change. Therefore, I found it helpful the article named these different stages and explained the actions an individual demonstrates through each phase. Also, as well as suggesting different techniques in order to help individuals progress through these stages of change. Precontemplation, not yet acknowledging there is a problem behavior that needs to be changed, was one of the stages in the article I see most in many individuals.
Unlike Lippitt’s change theory, Lewin emphasised on teams or work groups to bring about change. The reason being people in an organisation work in groups, and that individual behaviour will have to be conformed to the groups’ norms and fundamental practices (Burnes, 2009). “Unfreezing” is the stage to destabilize the current equilibrium so as to initiate change. According to Kurt Lewin’s Force Field Analysis (Lewin 1951), behaviour is a force in equilibrium and change will only occur when there is a disequilibrium in the force. The most important step for this stage is to identify the change focus, which in this case is the implementation of eIMR in the ED.
Using Kotter’s eight steps to analyze the change process 1 Create a sense of urgency From my perspective, our organization change was a failure case. There are many causes, one of which is that our instructor didn’t create a sense of urgency. As Warner Burke stated “Organizational members must see the need for change for them to be willing to embrace it.” (Burke, 1999) However, we all thought that we accumulated a good reputation through years of effort, so that we could easily get the right to host various campus activities, and the greater chance to receive funds and sponsorship fees.
It is something unexpected, something that does not come easy to them. Change can be very overwhelming to them, a new aspect of life that they cannot familiarize to. That change could alter their lives and could be something they could never fully wrap their head around. The second type of change was what gave the plot of Franz Kafka’s novel, The Metamorphosis.
Hence, leaders need to be prepared and manage readiness to the alteration by making an environment of honesty and transparency for their team as a successful implementation of the change is unlikely. Employees must be part of the change hence, they must to be told about the requirement of the change and be given a reward to motivate to embrace the change. If change be accepted by all recipients it can be implemented quickly and effectively. The leaders’ attitudes and behaviors have both positive and negative alterations on the change success. Therefore, leaders of organizations need to try and develop a more framing and shaping behavior, adding skills on themselves to change and motivate the subordinates towards the embracing the change.
Hence, the quality of communication is a critical aspect of successful change (Hayes, 2007). One form of effective communication strategy that PAT should adopt is “Underscore and Explore” which involves two-ways communication. This strategy allows managers to focus on the core issues related to the change. Employees are also given the opportunity to raise their concerns and feedbacks (Campitt, Dekoch and Cashman, 2000). Feedbacks in the form of surveys can be collected from the employees to improve in the change processes (Ford and Ford, 2010; Young and Post,
My experience in Change Management is very limited. The theoretical knowledge I have acquired during the first four weeks of this module has made me realize that transforming organizations is a difficult and complex task. I have read case studies mentioning the unique contribution of change leaders whose role is to talk to people’s hearts and minds. I have also understood how important is to reconcile conflicting interests and emergent tensions between top-down transformation initiatives and functional operations. Despite the widespread belief that managing change is tough, there is little agreement regarding the factors which influence change the most.
They should also improve their current skills and grow with the company. 14. • Institute an action plan, and put everybody in the company to work to accomplish the transformation. That the organizations should work with commitment to implement the change.
As mentioned earlier, communication and information provision help reduce employee’s resistance to change and hence create an organizational culture that values change. According to Gill (2002), communication is the ‘blood’ of organizations and ‘oxygen’ of change implementation. Poor communication between leaders and the individual staff, on the other hand, could impede change programs (Huczynski and Buchanan, 2001, cited in Burnes, 2003). Frahm and Brown (2005) identify three communication channels, namely strategic information provision by top management, operational information provision by direct supervisors and conversations between peers (cited in Peus et al., 2009). During strategic information provision, top executives explain why changes are necessary and define their expectations from these changes projects, whereas during operational information provision, direct supervisors clarify roles and responsibilities during change processes and new requirements, if any, after the change and answer questions.
With an array of new challenges and responsibilities to tackle, inexperienced managers often need suitable training to understand their roles and responsibilities. This course will train managers in critical skills required for planning, supervising, and communicating effectively. For a manager to reach out to the employees efficiently, it is vital to be aware of the various channels of communication. This course will guide you through the various barriers to effective communication and suggest solutions to overcome them.