Nestle Total Quality Management Analysis

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Nestle is considered one of the largest food and beverage company worldwide. Nestle first opened its factory in 1866 in New Zealand and have successfully grow and recognize all over the world. Today, nestle own branches almost in every country in Europe, South America, Asia and other continents. The products that they produce are coffee, bottled water, milk products, tea, breakfast cereals, biscuits, baby food and many more. Looking at their annual report, their revenues clearly state that they are the most preferred food and beverage. This is due to their good management and other factors as well. The management of Nestle uses the best process which guarantees decent and productive running of the business. Besides that, the company utilizes …show more content…

In my own words, total quality management approach is the ceaseless procedure of lessening or disposing of blunders in assembling, streamlining store network administration, enhancing the client encounter and guaranteeing that workers are dependent upon pace with their preparation. Total quality management aims to hold all parties in the production process as responsible for the general nature of the overall quality of the final product or service. Total quality management is a management philosophy and company practices that aim to harness the human and material resources of an organization in the most effective way to achieve the objectives of the organization (Hoyle, David 2007). This theory consists of eight principles. The first principle is customer-focused organisation. This principle illustrate that organization depend on customers and therefore it is important to know current and future customer needs, meet customer requirements and strive to exceed customer expectation. Next principle leadership, leaders gives a purpose, direction and internal environment in the organization. They have to let everyone involve in in achieving organization’s objectives. The third principle is process approach. It is a craved result is attained all the more proficiently when related resources and activities are managed as process. The fourth principle is the involvement of people, people at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organisation’s benefit. The fifth principle is system approach to management. This principle identifies, understand and manage a system of interrelated processes for a given objective leads to effective and efficient organization. Next, continual improvement is a permanent objective of an organization. The seventh principle is the factual approach to decision making. This principle states that effective decisions

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