Nt1330 Unit 1 Summary

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At approximately 0001 hours CST, operations were attempted to be inputted in the Combined Automated Operations System (CAOS) with no success. Shift supervisor logged into CAOS from 0000 to 2359 hours; however, operator was unable to scheduled operations for Camino Real International Bridge. CBP Helpdesk contacted and advised of the issue. Troubleshooting techniques initiated with negative results e.g. restarting computer(s), and logging into a second computer. CBP Helpdesk issued Work Ticket# 3044536; no ETA on correcting issue. The inability to schedule operations could have an impact of CAOS Percentages.

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