Unit 2 Interactive Assessment
1. What are the pros and cons to open questioning? Closed questioning?
The advantages and disadvantages of using either open questioning or closed questioning are numerous. However, the most important thing to remember is to use questioning appropriately. Improper or insincere questioning of either kind can lead to the client feeling like they are on trial; consequently placing them on the defensive. Or worse yet, ending the session and never returning (Ivey, Ivey, & Zalaquett, 2014, p.120).
Beginning with the advantages of open questionings we see that they promote an environment of free expression which often leads to more creative talking accompanied by a fullness of detail (Ivey, Ivey, & Zalaquett, 2014, pp. 118-119). Moreover, open questions are an excellent way to even the power balance between client and counselor by sharing control of the conversation (p 119). Because the client is encouraged to speak freely, the counselor can better view their reasoning abilities and thought process. Moving to the disadvantages of open questioning we find that they can be very time
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119). This can be beneficial when pressed for time and for clients who have trouble expressing themselves. Another advantage is the possibility of minimizing ambiguity due to the exactness of both question and answer (p. 118). For clients who have problems expressing themselves open questions can boost their self-esteem by being able to provide information. One major disadvantage of closed questioning is that the client may misinterpret or misperceive the question but provide an answer anyways (p. 123). Furthermore, they can be viewed as leading making the client feel as if they are being cross-examined (p. 125). Additionally, the question may be multifaceted but will only produce a one-dimensional
In addition, boundary crossing such as home visits, or meeting with clients outside the office setting may potentially benefit the clients in significant ways. Furthermore, the clients cannot readily judge the appropriateness of the counselling dynamics for themselves and need guidance (Webb, 1997). Their expectations can be largely based on cultural norms, or influenced by their vulnerability and intimacy when entering the counselling relationship. Because of the vagueness, many counsellors struggle with establishing appropriate boundary as it can easily lead to confusion and mismanagement. (Webb, 1997).
The client could find support from the other clientele and feel that there is a light at the end of the tunnel for recovery. Sometimes after seeing someone else going through the same issue, that client may not feel so
We are not begging and/or bargaining with the client. We are simply asking the question to find out what the client might need to aid in their own de-escalation. A well thought out and sincere question can show the person you are trying to understand their situation and there to help if possible.
Open questions enable the patients to share more about their problems. It is always important to keep in mind that not everyone will open their mouth to tell us their feelings, thoughts or even their problems. Some patients come up with their own values, whereby their thought of seeking for help from mental health professionals indicates that they are in a sophisticated mental problem. Therefore, as a psychologist, it is our role to provide a therapeutic and conducive environment for the patients to talk to us, at the same time, we need to take note of the flow of their speech, face expressions, and gestures. These nonverbal cues may prompt us to ask questions to get a clearer picture of their mental illness, and this may also put the diagnosis at
Therapists must access their own internal process such as their feelings, attitudes and moods. Therapists’, who are not receptive to the awareness of their flow of thoughts and feelings, will not be able to help clients be aware of theirs (Kahn, 1997, p. 40). Though congruence does not mean that therapists have to share personal issues with clients, a therapist must not conceal their inner process from the client, and not be defensive but transparent (Kahn, 1997, p. 41). By being open sometimes a therapist learns more not only about their client but about themselves
As I learn more about counseling theories, I realize that it is important for a counselor to not act as an expert on a client’s life, rather, this role is solely
Specifically, I found it extremely hard to “quiet myself” and let the client really express his point of view. One of my coping strategies for self-perceived awkward situations is to talk a lot and carried over to my interviewing techniques. Whenever I would be asking Ian a question, I would try to explain my question with more questions. For example, whenever I inquiring about Ian’s relationship with his family, I asked him how his relationship was with his sister, who he was closet with, and if he liked his sister all at once, thus he only was able to answer one of these questions due to probably feeling overwhelmed. I did not really provide the needed calm and silent environment to allow him to answer questions one at a time.
Self-Evaluation on Counselling Session (One) Session start with a warmth greeting, by asking client ‘How can I address you?”, to be honest I felt nervous at the beginning of the session, too focus or particular on the name of client, client actually felt uncomfortable. I can just follow the flow and address whatever name client point out and start with small talk will be a good idea such as asking about his experience of travelling to the centre for his counselling session. Thereupon, I briefly explained the length of time of the session, confidentiality and the limitation. I believe that I deliver a clear message to the client.
Open questions help the interviewer learn about the interviewee’s: • Values • Feelings • Knowledge Building a positive relationship leads to the interviewee disclosing more information. Disclosure will increase with relational intimacy. More disclosure will reduce the interviewer’s efforts to try and probe information and increase the closeness of the dyad during its relationship lifecycle. Interview
I can know the actual response from the client or somethings may occur when in the actual counselling session, it helps me to have an experience to try to handle those problems, I believed that it is good for my internship or future career. Observation about the Group Dynamics The general group dynamic I observed during the class practice and presentation was that no one is willing to do the counselor. I believed that acting a counselor is very challenging for us, people who act as a counselor need to use many skills but if act as a group member can do what counselor said only, so people usually do not to be the counselor. And we always use some games to decide who was the counselor fairly, this was the way that we solve the problem.
Using clarifying questions helps us to understand the true meaning of things (empathic class notes). Clarifying questions are often used with paraphrases, and I think this is demonstrated well in my video as well (empathic class notes). A good example of a paraphrase happens at the end of the video, when I sum up some points from the entire conversation, followed by validation of the patient’s feelings. Something else I believe I did quite well is maintaining a positive environment through my non-verbal behaviours. I paid special attention to make sure I was demonstrating open body posture and maintaining eye contact.
Therapeutic communication is an interaction between a nurse/ healthcare worker and a patient that helps advance the physical and emotional health of the patient by using verbal and nonverbal communication. Therapeutic communication is an active process. This communication is an important part of building a healthy interpersonal relationship, explains "Psychiatric Mental Health Nursing" .Nurses, mental health professionals and other health care professionals use therapeutic communication to educate the patient or to elicit information for analysis. The nurse uses various strategies to help the patient express their ideas and feelings in a manner that establishes respect and acceptance. This, in turn, enhances the patient 's comfort levels, encourages a feeling of safety, and increases their trust in the nurse.
Description Reflection is a necessary component in learning to regulate opinion, feelings, and actions. Reflection links experience and knowledge by providing an opportunity to explore areas of concern in a critical way and to make adjustments based on these reflections (Knowles Z., Tyler G., 2006). I will be using the Gibbs G (1988) Learning by Doing: A guide to teaching and learning methods (Davies S., 2012).
Firstly, I need to identify the causes and formation of the difficulty situation of my client. I should not involve my own personal emotions when analysing the situation. Next, clarification of the situation is essential. The clients should figure out themselves on how to face the situation. An effective counsellor listen more than talks, and what they do say gives the client a sense of being heard and understood.
It is important for them to put their thoughts aside and place themselves in their client’s feelings and remain empathic. Any individual who are struggling to cope, are all authorized to contact counselling services. As counsellors they have to uphold equal opportunities as they are there to help clients think differently. The importance of confidentiality within counselling is extremely valuable as every individual has the right to say how their information can be accessed. Before starting a counselling session, counsellors agree not to disclose any information with anyone.