External Consultant In System Analysis

Management Information System also referred to as Information System (IS) is a computer based structure made up of a set of data and management techniques that allows managers to effectively and efficiently organise, evaluate and manage routine company operations in the different departments of an organization. Based on general knowledge one can say that in today’s business world companies are heavily dependent on technology and often find themselves needing to improve their IS to outweigh their competition or make the IS more compatible to the organizations needs as well as user friendly and this is where a systems analyst comes into play.

What is a systems analyst you may ask? Well, a systems analyst is a business professional whose job

There are both external consultants who are the systems analyst hired from outside of the organization and internal consultants who work with and within the organization. External consultants can be seen as an advantage as they do not know the history of the business and would provide a more objective and different point of view on the operations of the organization. It can also be a disadvantage as it would be costly to hire an external consultant as they might set the price high for their expertise. An advantage of an internal consultant is that they are familiar with the systems and the organization and can develop a swift solution to any problem however they can be of a disadvantage as according to Reagan Cerisano working within they the organization the systems analyst may not always choose the best decision based on peer

Like the name explains, an agent of change is a systems analyst consultant, whether they be internal or external consultants, who assist in the transformation of an organization by analysing the effectiveness, improvement and development of the organization. To fulfil this role systems analyst must interact with users and individuals at management level from the very start of the project as it would be difficult to make changes to the systems allowing the improvement of business operations and ensuring it is user friendly if the required information is not gathered. After change is made it is necessary for constant interaction between the users and the analyst as the analyst has the responsibility to “teach users the process of change, because changes in the information system do not occur independently, rather, they cause changes in the rest of the organization as well” (Kendall and Kendall 2011), highlighting why the most important role a systems analyst plays is the role of an agent of