The organisations in the changing world go through different changes of evolution and revolution to prosper. However, it has happened that most change initiatives backfire because changes in case are not managed appropriately leading to the resistance of employees and it ultimately cripples the organisation (Boohene & Williams, 2012). Burnes and Jackson (2011) explain that the ability of management depends on the maintenance and creation of such climate that may exploit resistant behaviour while maintaining the environment of acceptance along with the support in most effective way. The resistance is found to be an inevitable response to major changes in organisations and different researchers in this domain have stressed the reason for failure …show more content…
Research Questions of Proposed Study
The research questions of proposed study can be formulated as follows:
• What are the factors and reasons of employee resistance to change in organisations?
• What is the influence of factors on employees’ resistance to changes in organisations?
• How the identified factors influence the future development of organisations?
• How management can overcome the resistance to change by employees in organisations?
1.4. Problem Statement
It is evident that the implementation of technological advancements has focused on the success of systems implemented and not on the change through which employees go through. There is insufficient literature on the change management of employees highlighting the influence on them or the ways through which employees cope with these sorts of changes. It is stated that the insufficient information on the influence on employees along with the wellbeing does not imply that there is no literature on the change. However, the issue appeared to be the insufficient communication and training of employees during the implementation of technological advancements and the identification of success factors for management of
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Choi (2011) studied that reduced participation of employees led to the mistrust of management while increasing the resistance to change. It can be said that employees may resist changing due to the organisational history and culture in such a way that previous performance of organisations related to change projects failed or employees are found least interested to participate in change process. Oreg, et al (2011) assess that employee opposes to change due to the additional responsibilities, new processes, or new technologies. The changes with reduced motivation to involve employees with insufficient consideration of interests of employees in this manner reduce the initiatives and extent of their commitment. Moreover, different researchers have identified different factors influencing the employee resistance to change and they include communication process, employee participation, and change in facilitation processes in change process to enhance the effectiveness of organisations. It is important to understand the role being played by the basic factors influencing the perceptions of employees towards the change of
One of the main issue was the lack of communication and understanding between the key decision makers and IT team. These two parties were very disconnected in
Describe your organization, include the organization's mission, and identify the various stakeholders. Grinnell Regional Medical Center (GRMC) is structured on a hierarchical basis that is comprised of the nurse or clinic manager who oversees the day to day work, the department heads who are responsible for the communications between the department and the executive leadership team and ensuring that the goals of the department are achieved, the vice president who answers directly to the CEO, the CEO who answers directly to the board. The organization is subdivided into acute care and outpatient services. Each of these service areas have been further divided into different departments such as emergency, surgery, radiology, and intensive care in the acute care subsection and urgent care, internal
Gilded age 1878-1889 was the age of fast growth of industry and immigrants in America history. The production of steel and iron rose radically than other time. In contrast, the Western resources increased such as silver,lumber, and gold. As well as the transportation also improved. Railroad develop and move goods from resources rich west to east.
The organisation shows resistance to change and many workers
The corporate level associates are dealing with outdated Microsoft applications that force the associates to spend more time on a task that newer application would be able to do very quickly. This would help increase productivity and allow the corporate level associates to focus more on providing new ideas and streamlining more processes. The associates at the warehouse level use outdated speak to select headphones, which can often mishear the associates words causing them to stop and must repeat themselves until the headpiece understands what they are trying to say. The associates at the stores in retail are constantly dealing with safety hazards as well as old pieces of equipment that require more force and time to perform a task that a newer piece of equipment can make very easy. To best implement new technology first Publix needs to identify what technology can be improved and would have the greatest value to the associates or the end users.
The purpose of this article was to show employers the effect of technology on new generation workers. To make this analysis effective, he wrote with effective substance and organization to drive the main point to his audience.
I recently worked with a startup whose sales team was the pride of the company. They consistently put up great numbers, and for the most part, they worked like a well-oiled machine. However, there was one particular sales team member who seemed to get harder and harder to manage the better their numbers were. Upper management was in a real tough situation. On one hand, the sales team member was productive, efficient, and profitable.
Staff members need to have a deliberate, conscious effort made by the leaders to convey this information carefully. The diverse and increasing workforce at any organization is often shown that the information they thought was communicated to the team was correctly given, but in reality, it was interpreted differently than intended (Wickford, 2016). Unfortunately, the leader is not aware of this until significant issues start to arise. Communications issues are when management sees no value whatsoever in communicating with staff, believing they should remain quiet and do what is expected of
Accept or reject innovations In the article Accepting or rejecting innovation written by Jared Diamond, he states the reasons about people accepting or rejecting innovations. The first reason is “relative economic advantage compared with existing technology” which means people will accept the innovations when they think they could make money and save money at the same time. The second reason is “social value and prestige, which can override economic benefit” which means social value could influences whether people will accept the innovations. The last reason is “compatibility with vested interest” which means people will accept or reject the innovations depends on their interests.
This method is significantly expensive compared to routine shipment methods. Another issue that bedevils the organization is low employee motivation and engagement. Employees are generally lethargic and unenthusiastic about their work. They do not work autonomously without pressure and supervision of managers (Beer & Collins, 2008).
Hence, leaders need to be prepared and manage readiness to the alteration by making an environment of honesty and transparency for their team as a successful implementation of the change is unlikely. Employees must be part of the change hence, they must to be told about the requirement of the change and be given a reward to motivate to embrace the change. If change be accepted by all recipients it can be implemented quickly and effectively. The leaders’ attitudes and behaviors have both positive and negative alterations on the change success. Therefore, leaders of organizations need to try and develop a more framing and shaping behavior, adding skills on themselves to change and motivate the subordinates towards the embracing the change.
Additional, they were lack of communicate and lack of understandable roles. They were lack of control environment that they did not assign a good duty of segregate for each level. The company just focus on solving extreme high risk problem and ignored the expert advices, demonstrated by Tony Hayward. When the disaster appeared, the board is lack of oversee in operation, had a slow reaction on solving. This failure is resulted in inconsistent of organizational culture.
Thus, it is analysed that change is not hindrance to work progress and advancement. It is but an opportunity to exceed what is expected
As mentioned earlier, communication and information provision help reduce employee’s resistance to change and hence create an organizational culture that values change. According to Gill (2002), communication is the ‘blood’ of organizations and ‘oxygen’ of change implementation. Poor communication between leaders and the individual staff, on the other hand, could impede change programs (Huczynski and Buchanan, 2001, cited in Burnes, 2003). Frahm and Brown (2005) identify three communication channels, namely strategic information provision by top management, operational information provision by direct supervisors and conversations between peers (cited in Peus et al., 2009). During strategic information provision, top executives explain why changes are necessary and define their expectations from these changes projects, whereas during operational information provision, direct supervisors clarify roles and responsibilities during change processes and new requirements, if any, after the change and answer questions.
Growing customer expectations result in shorter life cycle of products and this means that companies should make their processes more and more flexible adopting modularity and product platforms in order to overcome competitors. Companies who fail to meet dynamic customer needs are doomed to fail. To illustrate this we can consider Tata Motors that designed a car selling at $2500 having identified the need for cheap vehicles and introduced market-pull innovation. Though having some negative feedbacks on its security it is affordable for many families in India.