Case Study: XYZ Fin-Tech Inc.

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Executive Summary: - What we want to do
Vision
XYZ is an innovative financial technology firm with a creative workforce working to distribute, share and co-create solutions to maintain an organisational learning for sustained continuity and effective strategic decision making.
Mission
To enable and sustain effective Knowledge creation, documentation, sharing throughout the firm and provide an effective communication tool for technical/non-technical guidance.
Goals
I. CAPTURE: To identify, create and capture critical knowledge requisite for the firm’s core activities
II. RELATE: To ensure Knowledge flows smoothly across the organisation’s stakeholders from ones who have it to those who need it.
III. CO-CREATE: To enunciate experiences shared …show more content…

has been a leader in financial technology innovation and implementaaation for our country. After extensive consultation amongst senior leaders, a KM program has been thought of as necessary for the future growth of the firm. This will catapault our maturity as a corporation and be a leader in the domain of Knowledge Management for our industry.
Knowledge Management is a necessary step to provide disciplined framework, access and technique for sharing knowledge across the Organisation and provide employees the means to act better, faster and efficiently. This program is designed to create lifetime, long term value for the the firm.
The plan is to establish a formal KM program for the corporation. It provides a strategic roadmap targeting the four primary aspects, people, processes, tools and governance and how to align them for successful implementation, change management and lasting value creation for us.
The APQC acknowledged framework has been used as a reference for guidance. Today, as a firm starting to understand the value of a sustined KM program, we are a Level 1 KM organisation. Our goal will be to implement KM with commitment from all major stakeholders and support from senior management and reach Level 4 in 5 …show more content…

XYZ Fin-Tech Co. Knowledge Management Goals
I. CAPTURE: To identify, create and capture critical knowledge requisite for the firm’s core activities
II. RELATE: To ensure Knowledge flows smoothly across the organisation’s stakeholders from ones who have it to those who need it.
III. CO-CREATE: To enunciate experiences shared in projects/daily operations, lessons learned, possible flaws, best practices, conclusion deriving though processes to reduce knowledge and experience gap and give direction for future endeavours.
IV. ASSIMILATE: Through creation, capture, co-creation and assimilation, the barriers to sharing of knowledge is to be removed to transcend the firm as a global driver for Fin-tech innovation and implementation.
XYZ Fin-Tech Co. Knowledge Management Components
• PEOPLE: Involves all stateholders of the organisation and anyone associated with the KM implementation, use and governance. They are the most vital for a successful enterprise wide KM

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