ipl-logo

Central Reservation System Case Study

952 Words4 Pages

Central reservation system (CRS) (Central Reservation System, 2010) is a computerized system that utilizations for storing and obtaining information and conducting transactions related to services industry such as air travel, hotels, car rental, or activities. Originally designed and operated by airlines, CRS were later extended for the use of travel agencies. Berjaya Hotels & Resorts has used this system successfully for inventory control. Major CRS operations are used for booking and selling tickets for various airlines are known as Global Distribution System (GDS). Airlines have divested most of their direct holdings to dedicated GDS companies (The Economist, 2012), who make their systems accessible to consumers through Internet gateways. …show more content…

Hotel reservation system software must be connected with top hotel inventory to provide best deals to global clients. In certain large hotel systems, central inventory management is practiced and reservations deplete available rooms as they are processed. Even in these systems, variances between PMS-Ievel inventory and the central system continue to exist. This is because most large hotel chains are complex combinations of franchise, ownership and property management. Properties may be wholly owned by the hotel corporation and managed by another company under a franchise relationship within one hotel …show more content…

Customers use central reservation system for booking status and cancellation status through emails. One of the effective methods used by the hotel reservation system for retaining client is pushing the relevant content to them through mapping the hotels, cities and countries with the help of a one stop shop in your home page. Clients always prefer dealing with real business. When you integrate the Google map street views with the hotel reservation system, will enable the client to locate the business with ease. Google map also helps you in getting connected to clients who prefer to deal face to face. It provides assistance to the hotel managers in marketing and sales on the internet. This also create a better system of uploading the rates, availability of the rooms which makes it easier for different channels using CRS to know the actual position of the hotel. In the conventional system, the sales channel meant to be the travel agents but the modern definition of sales channel is different. In online distribution channels, there are numerous travel agencies and other websites which facilitates the reservation to hotels. It makes the hotels more accessible and reachable by both, the conventional travel agents and online travel agents or travel websites (Hotelogix,

Show More
Related

  • The Case Of Narendra Nagareddy

    334 Words  | 2 Pages

    Arrested after 36 patients died, Narendra Nagareddy had been held at his office following a raid from DEA agent. Around 12 of the 36 patients died from an overdose. Almost 40 federal and local agents raided his Jonesboro office as they seized even more assets at his home. As a psychiatrist of Jonesboro, Nagareddy has been over prescribing benzodiazepine and opiates for the last several years, which has led to multiple overdoses and deaths. People have come to Nagareddy for help, but instead of receiving help, they are met with deadly consequences.

    Read More

  • Ashoka Dbq

    300 Words  | 2 Pages

    Ashoka was an amazing ruler, with a light and a dark side. Ashoka ruled the Mauryan Empire 2,000 years ago, from 268 BCE to 232 BCE. Ashoka’s spiritual transformation began after they conquered and added Kalinga to their empire, and he felt remorse and quit violence (BGE). Asoka: ruthless conqueror or enlightened ruler? Ashoka was an enlightened ruler because of the way he cared for his people, and for his fair edicts.

    Read More

  • Dbq Indian Removal

    1615 Words  | 7 Pages

    Early in the 19th century, while the rapidly-growing United States expanded further into the South, white settlers faced what they considered an obstacle. This area was home to the Cherokee, Creek, Choctaw, Chicasaw and Seminole groups. These Indian nations, in the view of the settlers and many other white Americans, were in the way of progress. Eager for land so they could raise cotton, the settlers pressured the federal government to take or steal Indian territory. Andrew Jackson, from Tennessee, was a forceful leader in the Indian removal.

    Read More

  • Indian Removal Act Dbq

    783 Words  | 4 Pages

    Imagine having to walk over 1200 miles because someone else wants you land. In 1820 five Native American tribes the Chickasaw, Choctaw, Seminole, Cherokee, and Creek Indians were invaded by all of the white people who came to the U.S from Europe, and the white men got very settled. Ever since the white men showed up to the U.S. there was conflict with the Native Americans. The Indian Removal Act is when southern Indian tribes formed their removal of the Natives and forced them to leave all of there stuff. I believe that the Indian Removal Act is a step in the wrong direction because we were not treating the Native Americans like human beings, it went against the constitution, and jackson wanted to build a wall to separate.

    Read More

  • Indian Removal Act Research Paper

    778 Words  | 4 Pages

    The Indian Removal Act was signed in 1830 by President Andrew Jackson to remove the Cherokee Indians from their homes and force them to settle west of the Mississippi River. The act was passed in hopes to gain agrarian land that would replenish the cotton industry which had plummeted after the Panic of 1819. Andrew Jackson believed that effectively forcing the Cherokees to become more civilized and to christianize them would be beneficial to them. Therefore, he thought the journey westward was necessary. In late 1838, the Cherokees were removed from their homes and forced into a brutal journey westward in the bitter cold.

    Read More

  • Reservation Blues Thesis

    154 Words  | 1 Pages

    The novel Reservation Blues by Sherman Alexie disclosed the stereotypical ideology that people have about Native American. As the story of Coyote Springs progressed, Alexie alluded the cultural separation and personal struggle that those individuals who lived in reservation experienced, with their experience of conflict get resolved for better or worse. The Native American tried to reshape their identity and live through their falling dreams. “This reservation hidden away in the corner of the world” (chpt1,p16).

    Read More

  • Summary Of Alaska Air's Six Sigma Framework

    2023 Words  | 9 Pages

    With the use of this framework in reengineering its call centers and the automation of manual processes through call centers. Malaysia Airlines was able to achieve the following: Cutting call center costs by 18% and tripling sales, through phone, e-mail, fax, and web chat they were able to service customers, Interactive voice response or online ticket payment, and Tracking of agent productivity done by managers. In doing the following, they were able to streamline their processes. Malaysia Airlines measure the strategic metric. It measures the functional goals so that Malaysia Airlines can boost their customer payment capabilities.

    Read More

  • Indian Residential School System In Canada

    442 Words  | 2 Pages

    Over the past few decades, there has been many distinct perspectives and conflicts surrounding the historical context between the Indigenous peoples in Canada and the Canadian Government. In source one, the author P.J Anderson is trying to convey that the absolute goal of the Indian Residential School system in Canada has been to assimilate the Indian nation and provide them with guidance to “ forget their Indian habits”, and become educated of the “ arts of civilized life”, in order to help them integrate into society and “become one” with their “White brethren”. It is clearly evident throughout the source that the author is supportive of the Indian residential school system and strongly believes that the Indian residential School System

    Read More

  • Indian Reorganization Act Of 1934 Analysis

    57 Words  | 1 Pages

    The Indian Reorganization Act of 1934 ended the allocation of lands to individual Native Americans, encouraged them to preserve their culture, and to develop their own governments. It allowed tribes become sovereign nations. This act created a cultural resurgence but halted economic progress for the tribes. The political structure of the tribes were also unstable and

    Read More

  • Indian Removal Dbq

    871 Words  | 4 Pages

    After imposing political and military action on urging the Native American Indians from the southern states of America, President Andrew Jackson decided it was time to enact the Indian Removal Act of 1830. The Indian Removal act of 1830 proclaimed that all Native Americans living east of the Mississippi River were to be forced to move west of the Mississippi River where the region of the Louisiana Purchase remained. This land set aside for these Native Americans was known as the “Indian colonization zone”. Because some of the Indian tribes refused to leave their homelands, “As a result, wars broke about between the U.S. Government and Indian Tribes”(xbox360). The Indian Removal Act was originally created to have the Native Americans vacate

    Read More

  • Caste System Dbq Essay

    475 Words  | 2 Pages

    There are many different societies in our world today, and each of these communities treat and group their people differently. While some places, like the United States, do not have set groups, others, like India, have very strict laws about what each class can and cannot do. The Caste system in India is a great example of how one society strictly groups their members. The Caste system is a class structure that is determined at birth.

    Read More

  • Premier Inn Swot Analysis

    1718 Words  | 7 Pages

    Weaknesses: 1. The high seasonal dependency for most of the hotel facilities. 2. The imbalanced market coverage and business portfolio. 3.

    Read More

  • Business Analysis: Outrigger Hotels And Resorts

    961 Words  | 4 Pages

    As the system Stellex used for rooms, revenue and blocks management, (Outrigger 112). It lower Outrigger’s human cost by replace many of human’s job to the use of reservation system; increase the revenue due to the large amount of online reservation guests; and increase efficiency of the work. For the data and information resources part, they collect data down to individual guest folio for analysis, send thank you letters to recurring guests to improve their loyalty to Outrigger. The real-time wholesaler data they collected make a competitive advantage to increase the reservations from them.

    Read More

  • Company Overview Of Conrad Hilton's Hotel Management System

    806 Words  | 4 Pages

    OnQ system’s work is to summarize and classify booking’s information and then seeding it to various departments such as the number of guests,

    Read More

  • Relationship Between Hospitality And Tourism Industry

    1572 Words  | 7 Pages

    To be sucessful in this industry we need a lot of and loyal customers. The loyal customers will keep coming back to the same place if they satisfied through the place they have visited. Customer loyalty give the most important impact towards hospitality and tourism industry. “Hospitality refers

    Read More

More about Central Reservation System Case Study

Open Document