Hsbc Credit Card Reward Points Case Study

104. HSBC Credit Card Reward Points

HSBC Credit Card reward points are points that an individual avails every time they use their credit card. The rewards points’ concept has been provided by HSBC with the intent of encouraging and rewarding people for using their credit card. Once a customer has amassed a significant amount of reward points, then they can use these points to purchase gifts and other items. It must be noted that these points cannot be cashed and can only be used to avail other benefits.

The HSBC Credit Card reward points have been classified into two categories. They are:

Rewards Programme and Accelerated Rewards Programme

Under the Rewards Programme and the Accelerated Rewards Programme, a customer earns reward points on

What will happen to the reward points if I close my credit card account?

A. If you are closing your credit card account, then you must redeem all your reward points. You will not be able to redeem your reward points once your credit card account is closed.

Q. Can I transfer my HSBC reward points to another credit card holder?

A. No, you cannot transfer your reward points to another credit card account holder.

Q. If I have more than one credit card from HSBC, can I combine all of my reward points?

A. Yes, if you have more than one credit card from HSBC, then you can combine all your reward points at the time of redemption.

Q. Will I be eligible for reward points if my HSBC Credit Card has an overdue amount?

A. No, you will not be eligible for reward points, if your credit your credit card account has an overdue amount.

Q. What if the gift I receive is damaged?

A. If the product you get is damaged then repackage the product in its original form and return it to the bank. The bank will either replace the product or they will refund the reward points. If you find the product to be damaged just by looking at the packaging, then do not accept the product and get a refusal note from the courier