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Factors Influencing Student Satisfaction Essay

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A REVIEW STUDY OF FACTORS AFFECTING STUDENT
SATISFACTION IN THE HIGHER EDUCATION CONTEXT

Phạm T.G.Nghi, Trần B.Ngọc, Vũ H.Ngọc and Huỳnh Đ.M. Nhi
Department of English Language and Culture, Hoa Sen University, Ho Chi Minh City, Vietnam

ABSTRACT - This paper is designed with the purpose of looking over the student satisfaction studies carefully to investigate how they are conducted, report factors contributing to student satisfaction mentioned among them, compare and contrast their implications as well as examine whether region exerts any influence on the differences of student satisfaction. Thirty studies dedicated to this topic were selected by means of Internet, and the selection process follows the convenient sampling method. The relative …show more content…

The word life often correlates to having supports of those around, thus in this research, campus life is directly linked to buildings where students live in. There are different accommodations for students, which include but not limited to on-campus, off-campus, sharing, or living at home. On-campus is when students choose to rent a room in the school’s campus area or in buildings from the surrounding vicinities that belong to the college. Following Oxford Latin Dictionary’s definition, these buildings are called “dormitory”, which can house around 500 students and they offer lower prices compared to normal apartments. For students that do not want to live in the dorm, there are still many “off-campus” choices to consider. Students can choose to either stay at a host’s house, or to share rents with other people for a room or a small house. This is called “roomshare” or “homeshare”. However, Turner & Paul V. (1996) mention that some problems may arise when students live off-campus, such as transportation and insurance since they are not usually covered by the

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