Hrm 531 Week 4 Team Analysis

The documentary “Chasing Zero” reflects on the importance of quality care and patient safety. From the video, a child presents with jaundice, but the hospital fails to recognize immediate treatment. As a result, the child develops further complications such Kernicterus, which results in brain damage from jaundice (Quality and Safety Education for Nurses, 2014). Unfortunately, there were many devastating instances such as this, which could have been greatly prevented.

Potential risks can come in all shapes and sizes and if left undetected, risks can develop into hazardous consequences. “Risk identification is the process whereby the risk management professional becomes aware of risks in the health care environment that constitute potential loss exposures for the institution” (Carroll, 2009, 15). Risk managers seek to gather information to warn about potential risks through an array of sources, such as generic occurrence screenings (patient records, incident reports, etc.), patient surveys, incident reports and claims, state licensure surveys, the organization’s infection control and performance improvement units, The Joint Commission and other similar group surveys (the National Committee of Quality Assurance Surveys, liability insurers, risk management consultants), contracts, and last but not least informal discussions with managers and staff. Spotting risks before they happen is key (Carroll, 2009,

Why is Accountability so important in the health care industry? Even though a situation may be positive or negative, every aspect of health care needs to be credited to something or someone, with accountability, errors can be fixed and then prevented and helps keep costs down. An employee accountability is measured by customer satisfaction, results of performance, and the cost and impacts of the employee over time, and affects an organization’s working culture by their values, integrity and work ethics. A successful organization follows the checks and balance process, maintains a positive working culture, and stays clear from blame.

The baccalaureate prepared nurse role is crucial in ensuring the successful implementation of quality management in healthcare. The major role of healthcare professionals such as nurses, doctors, and physicians is the delivery of high-quality patient care and safety. However, studies show that some factors that contribute to the low-quality patient care and safety include medical errors, adverse drug events, and negligence of health care providers. The baccalaureate prepared nurse has the responsibility of improving patient outcomes by taking part in quality management processes in the healthcare.

I believe my group worked well together as a team by incorporating Team STEPPS and ensuring that each member of the team was contributed equally. Reflective practice has allowed for issues to be identified, this has allowed for improvements in future practice. This is because this assignment has allowed for me to incorporate Team STEPPS and will assist in the future whilst working with other health care professionals as a team. When reflecting on group work, it was difficult to find a time for each member of the group to meet up for a meeting prior to filming the video and to film the video. This was because each member has their own schedule, and it was difficult to line our schedules up. It was important to ensure that all members of the team could attend the meeting and filming day. This is because as Team STEPPS outlines that is important that members of the team understand other roles and collaborate to allow for improvements (Manion & Huber 2014, p.143). It was important that all members of the team were collaborating equally and evenly to ensure that each member was sharing their ideas. To allow for this issue to be addressed it was important to use a Team STEPPS approach this was by ensuring that the team was working together to ensure that everyone contributing and each team member’s strengths and weakness were highlighted (Foley & Murray 2017, p.130). Prior to starting filming

Quality improvement efforts and risk management are complementary, and together are key modules of clinical governance. Risk management reinforces quality management in healthcare. This leads to:

2. Revising systems and educating staff about the patient safety issues and any emerging issues related to patient safety touching on the cause and prevention of these

Enjoyed reading your post, and seeing how other organizations handle the operations of their facility and nursing departments. My biggest concern with improving quality care and patient safety issues in that, the responsibility is not ours alone, our Chief Nurse Executives (CNEs) and Director of Nursing (DON), and senior nursing management staffs to lead the journey Disch J. (2008).

West Pharmaceutical Services peaks my interest as they do work in the form research and development of medicine delivery systems. They have had years to refine the company from its start in 1923 as it has transitioned from research lab packing penicillin to groundbreaking biomedical product production and testing. I am interested in this company as the various research done at their facilities can supplement my knowledge on the working of various devices within the biomedical industry. Moreover, the company is large enough to allow for personal growth within the company to a high extent as I may grow as a biomedical engineer. I would like to contribute to West’s reliability in creating high-quality and technologically advanced containment and delivery solutions. This would ultimately take part in my goal and West’s commitment to improving

I reviewed 10 employee expense reports to determine if corresponding receipts were attached and approvals had been provided, and I also assessed whether reported payments were eligible for reimbursement based on Schnitzer Steel Accounting Manual Section 300-10 (Expense Report Approval Procedure and Supporting Documentation Requirement) and 300-20(Expense Report Eligibility Requirement). After two exceptions were identified, I pulled 40 more employee expense reports based on Schnitzer Steel Internal Audit Manual – Chapter 2: Sampling Methodology to determine if the exceptions were isolated instances or systemic issues.

Patient safety emerges as a central aim of quality. Patient safety, as defined by the World Health Organization,” is the prevention of errors and adverse effects to patients that are associated with health care. Safety is what patients, families, staff, and the public expect from Joint Commission–accredited organizations. While patient safety events may not be completely eliminated, harm to patients can be reduced, and the goal is always zero harm “3 .

I always remind my interdisciplinary team that incident reporting is a virtual every nurse should admire. In our team, we always start the day by discussing our previous day achievements and shortcomings. These shortcomings includes anything that compromises quality of care and patient safety. The philosophy we have adopted is that shortcomings are expected, but undesired and unintentional outcomes. We always strive to identify and analyze factors influence the concurrence of the shortcoming. After understanding the influencing factors, we always try to develop mitigation measures. If the implementation of such measures is beyond the scope of the team, I escalate them for my supervisor, who is always eager to take the necessary action. Although not a panacea, this approach has not only reduced the number of medical errors in my yard, but it has led to improvement of patient care and

By working as a financial advisor for Allstate, all of my income is derived from commission. Moreover, each financial advisor is apportioned a specific number of agents to work with. Allstate designed the commission scales to increase as more production is produced. The financial advisor didn’t feel the commission scales were impartial to everyone. Furthermore, the financial advisors felt some advisors had greater opportunities to make more commission, due to the fact they were working with agents that had larger business than other agents. Moreover, those advisors were giving opportunity to achieve higher commission payouts.

The third team did not meet and start to work together until four or five weeks before the project’s due date. I am not sure if the selection process of this team was well planned. We (the facilitation team) had a discussion about let two or three individuals joining our team for the final project. We had no knowledge based trust about most of our classmates, so it was hard to decide whom should we select. Our only criterion was not having a social loafer in our new team and the only information we had about our classmates is their performance in the online discussion. Val and I had a knowledge based trust on Ashley; we contacted her to join us, but she did not respond until it was so late. I met Casey and worked with her in our first class, she seemed energetic and active communicator. Max on the other hand knew Haley personally and was excited to let her join our team. Consequently, we decided to combine our two facilitation teams.

This chapter provides a review of the literature that has studied related topics to the concepts of Total Quality Management (TQM) and Teamwork among healthcare environment. The literature review included a search of multiple databases: Science direct, Pubmed, Google scholar and Wiley online library. The keywords utilized in the search engines were: Total quality management, teamwork, teamwork in healthcare and teamwork improvement.