Active Listening Skills

Introduction

In today’s business world, both personal and professional development is essential to achieve strategic goals set by the management. Strategy can be described as a course of actions of an organisation carrying out in order to achieve specific set of objectives. The globalisation of the business has caused organisations to compete against one another for their survival. In organisations, strategic managers have a vital responsibility and can be highly accountable.

Personal development refers to activities that increase awareness and identity, improve talents and potential, shape human capital and enable employability, improve quality of life and contribute to the realisation of dreams and aspirations. Whereas the professional

In spite of the fact that this may appear like a straightforward skill everybody has, effective communication is not as simple as it appears. With a specific end goal to get the wanted results, one must have the capacity to give information in a clear, brief and simple way for anybody could get it. The clearer the message is, the more positive will be the outcome. Failing to do as such may bring about a job being performed a few times over since the message was not satisfactorily passed on. Referring to studies carried, it tells that 70 % of mistakes in the workplace are a direct result of poor communication. Active listening as well form part of effective communication skill to be able to understand and relay the right information. The aptitude to listen is also crucial to effective communication and teamwork. Listening to others will help you learn and will enable individual involved to revert with practical solutions for problems that

Stress can be both physical and emotional. Stress inside an organisation is overseen at two levels: at authoritative level by hierarchical course of action and at individual's level by individual's plan. Organisations look at the structure of the connections amongst stressors and tensions, without taking thought on individual contrasts which implies that occupation plan and control or choice work together to impact on wellbeing. However private arrangement focuses on the cognitive processes and emotional reactions based on individuals’ interactions with their environment, so that items cannot be conceptualised as stressors independently of a person’s reaction to them, because what is stressful for one person may not be stressful for another. Once a problem has been identified, specialists start identification and development of solutions, by training for employers and employees, managers, provision of information, timeframe for review, in order to develop awareness of stress and its management, and to educate employers about how they can limit organizational stress. (Caracota Dimitriu,