1. INTRODUCTION
The Theoretical and changing HRM landscape
The change in HR fundamentals over the past few decades can be seen in the way employees are treated and referred to by their employers. Over time, the focus on performance has become sharper, with the introduction of new concepts in the treatment and compensation of employees (Cheng and Cheng, 2012).
According to Rowan (2009) in today's dynamic, global business environment, HR can no longer focus exclusively on administrative tasks. To add true strategic value to the organization rather than simply see to routine tasks, HR needs to develop processes and implement systems that provide consistency, integration, and insight — capabilities that in turn can enable responsiveness and agility.
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2. SIGNIFICANCE OF HR BEST PRACTICES
Rowan (2009) argues that, the workforce is both a significant expense and the most important asset of any organization. Therefore, HR has to deploy appropriate process & systems to manage the workforce in turn to serve the business as a strategic partner. In effect, HR needs to implement best practices that are supported and facilitated by integrated, robust systems.
The challenge for HR professionals today is living up to the high expectations that come with a seat at the table — expectations to drive business results through people and culture (Hollon, 2011).
Human resources best practices are functional activities and strategic plans that enable improved services to employees and increased profitability for the employer. The term "best practices" references actions that are successful methods for desired results. In the human resources field, several best practices exist in every discipline. Yet recruitment and selection, employee relations and compensation and benefits are disciplines where best practices in human resources may reap the best return on investment (Mayhew, no
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In most organisations, the employer-employee relationship is a significant point of focus. This relationship includes the use of performance reviews to measure the effectiveness of employees. According to Cheng and Cheng (2012), the application of such reviews has become a very fundamental part of the working culture in almost all workplaces and it has become the main gauge of performance throughout the business year.
High performance could only be reached, once the expectations and goals are defined and the employees are empowered to perform the role, which are attainable and agreed upon (Sokol, 2015). Expectations, goals, and performance all need to be set and tracked. The data then needs to be used to identify human resources (HR) opportunities.
Mayhew (no date) argues that, a well-constructed performance management system could effectively support to strengthen the employee relations, which has the broadest reach, out of all HR
is very critical to a company’s economy to the ongoing organizational effectiveness, sustainability and profitability. Management, with the help of the Human Services Department use strategic tools to achieve competitive advantages. The Human resource Department need to focus on of the company by integrating knowledge management, which will benefit the organizations future. (Society for Human Resource Management, pg. 24 – 26).
(DeNisi/Griffon HR, 2008). Work performance is the key to success. A successful performance assessment process should be done in every workplace. This determines an employee overall work performance. It also helps the employee understand what he or she is doing wrong.
They achieved less than 64% when the target is set at 75%. In order to achieve the results that the company wants, they set goals. These goals were to reengage employees by increasing investment in training and development, renewing the organization’s IT infrastructure and providing employees with growth opportunity by focusing on new areas. Also, the company looked into the process for conducting employee performance reviews; as a result, it clarified the process. Their goal is to focus on ongoing employee coaching, and provided employees with on-line training and support materials to help them improve in areas identified in the performance reviews.
Performance Review: Review process ensures that leaders and team members meet regularly to discuss strengths and development opportunities. Many team members meet with their leader four times a year to discuss business goals, performance, development and career goals, and all team members participate in a formal performance review once a year. Feedback Employee feedback is the core of personal and professional growth at Target Company, Feedback can help an employee get better at what they do, and surprisingly employees crave feedback. The company provide the employee with continues feedback, as a return the employee being more commitment and aware of all the job
Most closely related to operations, the decisions can determine how staff are needed and what attributes they will need in order to execute their tasks. Adversely, HR management may generate limits to options available to operations. Perhaps the most important part of the transformation process is human labor. HR management ensures workers are correctly suited to their jobs and ensures all tasks are completed within the business. Communication of decisions made by operations on how to produce a product affects decisions made by HR management with regards recruiting, training and termination of employment contracts.
Employees that meet quotas and perform well are rewarded with bonuses based on customer service and sales, in addition to advancement within the company. These procedures and guidelines reinforce the idea that your company desires quality employees that are willing to improve the company and themselves. After a talent philosophy has been developed, a Human Resources strategy must be developed. A Human Resources strategy links the company’s business strategy and goals with the functions of Human Resources. Chern’s Human Resources strategy fits the following description: Human Resources desires to
According to the scenario, St. Jessica 's Urban Medical Center’s previous performance management systems were a failure. However, establishing a better approach may produce a well like system for the employees as well as management. Therefore, St. Jessica’s Urban Medical Center must acknowledge there are many ways to measure and evaluate an employee’s performance to include graphic ratings, self-evaluation, and performance data. However, the system should provide feedback that allows management to compile personal feedback form various workers to build an instinctive evaluation of an employee’s contribution. Before implementing this tool, St. Jessica’s Urban Medical Center should select appropriate measures for its organization and how to use
In the words of Froeb, McCann, Shor, and Ward, in order to create incentives an organization must first have ways of measuring both behavior and overall performance (Froeb et. al., 2016). Thus, in order for the accountability piece to happen, a performance metric or an employee evaluation rubric is what should serve as a guide for both managers and staff. This instrument of evaluation should be utilized as a model where both the evaluator and person being evaluated collaborate to thoroughly analyze their performance and to develop a plan to either continue reinforcing the positive qualities and attributes or to devise a system for improvement. The emphasis of this evaluation model is to establish an open line of communication between managers and staff and to help gather data that can be instrumental in any management design changes that could be made in the future.
The system needs to be productive or it will be a waste of money and time, this makes a virtual as a potential to refine employee’s performance. The performance appraisal will lead to a behavioral change when an individual accepts the system (A. Elverfeldt, 2005). The system used in performance appraisal has the roots and become more powerful in almost all the organization through the world. These are the assessment of the performance of an employee or employer, whom one is concern about (D. Goel, 2010). According to E. Lawler, G. Benson and M McDermott, 2012 performance appraisal is a censure powe of management practices, criticism ranging from an extensive waste of time to their having a negative impact on the correlation between managers and their subordinates.
Simply having the right capacity in place to match the development of the company may be the biggest risk Wal-Mart faces. Wal-Mart hires antagonistically from more than 100 universities and targets the colleges with Retail Institutes. People have always been the company’s best asset. Their idea at Wal-Mart is to hire the best, provide the best training and to be the greatest place to work. Strategy 7: How does HR align every functional part with service?
Flexible working hours helps guarantee the assigned work to be completed somehow. The employee can work extra hours to compensate for being unable to contribute to working full time on a particular day. This helps hike performance. Advantages and Disadvantages of Human Resource Practices.
The Harvard Model of HRM: Back in 1984, Beer et al developed the Harvard model of the HRM. Beer et al believe that the human resource is passes many of pressures nowadays, therefore, eliminating the pressures is required. These pressures could be eliminating by having a long-term perspective in terms of controlling people and potential assets rather than just variable costs. As a result, Beer et al approach the Harvard Model of the HRM. The purpose of this model is to solve the pressures that may occur in the HR of any organizations; these pressures include all management decisions that will affect the relationship between the organizations and their workers, in addition to a clear plan for the HRM policies and procedures by the manager of
Introduction Job analyses and job descriptions are used by the Human resource consultants and experts as an elementary unit for many functions of human resource department that includes recruiting and employing, evaluating performance and ranges of salary (Levine et al 1988). As according to Brannick et al (2007), job analyses is an important factor in business that ensures the correct hiring of desired individuals for various jobs. Job analyses protect ensures protection of companies against claims (Veres et al1987), and it help businesses to adequately reward their staffs (Smith et al 1990). According to Fleishman & Mumford (1991), accuracy of Job analyses affect many of the HR functions, So, it is essential to make sure that job analyses is performed properly and in detail. A job analysis implies collecting information on the approaches to evaluate performance, worker-oriented behaviors, job-oriented conducts, and workers behaviors during working with materials, machines, and equipment, job environment and worker’s requirements (Harvey, 1991).
All of which contribute to a serious drag on performance. To circumvent the above criticism raised on failures of performance management, the following recommendations ought to be considered. One is taking time to comprehend what performance management really is and how to apply it, and then how to relate that function to the other human resource functions. Two is that while most organisations engage in performance management activities, the relatedness and eventual impact on performance differs. Most times, key performance management activities thrive only at communicating results, stopping well before making needed changes.
Researchers have shaped compelling evidence for the fundamental relation between employee performance and how management acts with them (Boheene & Asuinura, 2011). They claim that the effectiveness of human resource practices, particularly employee selection, performance appraisals, benefits and reward management, procedures and employee training and development often have a direct effect on the productivity and performance of the employee. And implementing an effective human resource management can enhance the organization 's ability to attract and maintain qualified and motivated employees yield greater profitability, low employee turnover and these invariably lead to higher productivity.