Outsourcing Case Study: Air Canada's Airline Industry

One of the main issue was the lack of communication and understanding between the key decision makers and IT team. These two parties were very disconnected in

Assignment #1 Introduction Air Canada was established in 1937, provides scheduled and charter air transport for passengers and cargo to 182 destinations worldwide. It is the largest airline of Canada by fleet size and passengers carried. Air Canada is governed by an eleven-member Board of Directors committed to meeting high standards of corporate governance in all aspects of the Corporation’s affairs. Our Mission – “Connecting Canada and the World” Our Vision – “Building loyalty through passion and innovation” PESTEL Analysis: Political Factors: "The 'Open Skies Agreement ' between governments of US and Canada in March 2007 came into action as it liberalized the air transportation services.

The Canadian Dairy Commission, established in 1966; unlike other Crown corporations was established to regulate the Canadian dairy industry by setting reference prices and monitoring the supply (‘Meeting’, 2005, p.58). During the 1970s the federal government struggled to find a solution to the operational, financial and labour challenged of the postal service. Thus in 1981 saw the conversion of the Post Office Department into a Crown corporation, now knows as the Canada Post (‘Meeting’, 2005, p.36). More recently, in 2002, the Canadian Air Transport Security Authority became a Crown corporation to manage key aviation security services in Canada. These key aviation security services were previously provided by airlines, airports and other, but after the widely publicized terrorist attacks in the United States, were considered as inadequate by the public (‘Meeting’, 2005, p.9).

And to achieve the cost control objective they must have a new quality and systems management which will retain their service quality and in return will make a significant increment in their profitability (Micheal, 2001). So the strategic plans regarding the cost control objective will be to find ways where jetBlue can decrease the amount of money invested in their maintenance and operational activities without having any

They make use of a highly decentralized corporate structure, which comprises of separate business centers, yet generating a centralized profit. (Franz 2014) The capacity to make steady enhancements to the expense structure is essential in order for Lufthansa to stay ahead competitors. Lufthansa Group, has accomplish this by setting up and executing projects to shield profit as obliged and by continually diminishing the expense base of their ordinary business and making it more adaptable (Hild, 2004).

One of biggest roadblock that companies have to face is to invest a lot of money on implementing a software system and have employees ignore it and keep trying to do the task in their own way. This the reason why the provider that you choose for implementing your software have to be a natural fit for the organization. If the owners and employees have the same passion and understanding of the product that they would implement the result would be a success (Phillips, 2016).

Not able to estimate the potential and size of change coming its way, has stagnated the company in the long run. Referring to the era of mainframes being hit by Apple, it was indeed foreseeable that the mainframes were at a decline stage in their life cycle (Exhibit 1) making them a ‘Dog’ product as per the BCG matrix analysis (Exhibit 2). IBM had enough time and resources

Delta created its separate subsidiary in response to competitive threat of low-cost airlines. In addition, its subsidiary used pilots of its parent airline with independent decision-making authority. Does song have an effective strategy? Evaluate strategies by using three tests of effectiveness? Low-cost airline: Faster growth of low-cost aviation industry with homogenous service makes this industry fragmented across the United States.

Abstract The Wilkerson Company started facing declination in profits due to the price cutting on their pumps. On the contrary, while the price pumps were decreasing to record numbers, the flow controllers, which controlled the rate and direction flow of chemicals, could increase its prices without significant loss or any competitive response. Wilkerson, his controller, and manufacturing manager developed an activity-based cost model (ABC) to better comprehend the various demands that each product line makes on the organization 's indirect and support resources. Exhibit 1 showed us our operating results, Exhibit 2 showed us our product profitability analysis, Exhibit 3 displayed our product data, and Exhibit 4 was a compilation of the monthly

Its clients are individual users, specialised businesses, and institutions such as government, science, defence, spatial and educational organisations. To meet and respond to its customers needs, IBM creates, develops and manufactures many of the world 's most advanced technologies, ranging from computer systems and software to networking systems, storage devices and microelectronics. 3) Internal and External Analysis A) Porter’s Value Chain Analysis: This model describes the activities that take place in a business and relates them to an analysis of the competitive strength of the business. Value Chain Analysis is one way of identifying which activities are best undertaken by a business and which are best provided by others ("outsourced").

Case Analysis #1 – “Southwest Airlines: Is It Still the King of Cheap Flights” 1. Answer the questions at the end of the case. 1. Airline customers can be segmented in a variety of ways. Two of these include by purpose of travel and their destinations.

2.0 Inputs - Transformation Process - Outputs 2.1 Inputs Operations management concerns with the conversion of inputs into revenue-creating outputs through the transformation process (Mahadevan, 2010, p.5). Slack et al. (1995 cited in McMahon-Beattie and Yeoman 2004, p.30) mention that inputs are divided in transformed and transforming. Transformed are those that are transformed in some way and transforming inputs are those that are used to carry out the transforming process.

Aircraft Performance Through the chaos and mayhem of World War 2, the aviation industry made significant advancements in its technology. After the war ended, this technology stretched and expanded to the farthest reaches of the world. Frank Whittle of England and Hans von Ohain of Germany both created the world of aviation that we live in today. Both men did it without the knowledge of each other throughout the 1930s and 1940s.

Johnson International Corporation (JIS) is a global company that offers logistical support to the military and private companies which employs 100 people and it is largely located in US, Europe and Far East. It has been doing business for last 15 years and it had a net income after tax of $10 million. 70 % of their business is related to military sector and its focus is to provide logical support to military and private sector. In this company the president and chief executive officer were the same person and he/she was responsible for the overall activities of the company. The company has cut the budget in various field including the budget in IT capital and human resource which includes training for employee.

For instance, with the global financial crisis and later the Eurozone crisis, the number of travellers has significantly reduced due to economic hardships. This has affected the profit levels of the airline as well as slowed down its growth prospects. The airline also faces intense competition from other low cost airlines forcing it to extensively invest in product differentiation to counter the competition. This is an expensive