These factors not only lead to ineffective communication but can lead to misdiagnosis of patients’ health problems, wrong treatment pattern and death of patients as well. 3.5 Usefulness of concept to current world Society- nurse-patient communication does not only help the patients but the relations as well because the nurse show concern to their feelings and the problems that affect them. Through nurse-patient communication, the nurse health educates the patients, families and communities on health promotion and illness prevention in order to live a healthy life. Communication also enhances the quality of acre given to patients and clients. Nursing profession- with effective nurse-patient communication, misdiagnosis, wrong treatment pattern as well as deaths are avoided.
Accordingly, "unprofessional behavior in a medical setting is disruptive to the concept of teamwork, and even if it does not pose an immediate threat to a patient, any behavior that results in people not working well together can lead to a dangerous situation." (Hunt, Zonderman 2002
An active listener should also show signs of listening like different gestures and verbal, non-verbal messages. Active listening is a structured form of listening that helps to focus attention on the speaker. The listener must listen attentively to what is being said and then repeat it to the speaker in the listener’s own words, thus showing the speaker how much he has understood and heard. If he has any problem then the speaker can explain some more. Quite a few times, the listener can interpret the speaker’s words in terms of feelings and then while paraphrasing he can say that from this speech I gathered that you felt happiness or sadness or anger, etc.
Critically Evaluate the Role of Non-Verbal Communication to Interpersonal Interaction DT303 Essentials of Communication Amy McKiernan C14713861 Principals of Nonverbal Communication Wood, J. (2011) highlights nonverbal communication is all forms of communication besides using any words themselves. It can vary from the way we interact with people to our own unique personal image (dress code, our economic class etc. ), our communication patterns or how the environment surrounding us affects us (heating, lighting). Similar to and Different from Verbal Communication Verbal Communication and Nonverbal Communication both have their similarities and differences.
Miscommunication in the healthcare setting can lead to sever life threatening situations that I have seen personally. Communication between clinicians and patients should be the number one focus point. This is how some of the best treatments and diagnosis are done through communication. If medical professional do not properly communicate with other clinicians it can lead to errors in diagnosis the patient. For example, if a patient comes in unresponsive and the person who is with them at the time knows little English and trying to explain what medicine the patient is allergic too and this is where the language barrier comes into to
However, members of each unit often times do not possess good interpersonal skills or communicate effectively with other healthcare members in spite of its importance. Thus the following points will discuss the importance of both interpersonal skills and effective communication among healthcare professionals, including physiotherapists, in the management of
Failing in service-user safety can sometimes be attributed to communication failure, however communication is one of the most important tools in preventing such failures. The ability to communicate effectively as a team stems from understanding the various professions in the team (Gluyas & Morrison, 2013). Understanding the various roles allows for an insight into how the healthcare system links together and the part each roles plays in provision of care. Additionally it aides in building trust and respect amongst team members (Gluyas & Morrison, 2013). This in turn can be linked to improved service-user safety, because it allows for role relation and see their part in the service-user care pathway.
All sort of communication such as verbal, non-verbal, and part verbal are imperative and play a vital role in the process of providing person-centred care (Elwyn, et al., 2012; Morgan & Yoder, 2012). Moreover, the communication assists in managing emotions of the patients as well as the healthcare because it creates a bond between them. Through effective communication, the patients feel comfortable in discussing their perspective and feeling with the practitioner due to which the process of healthcare service providence becomes easy. Without proper communication, the staff at person-centred care would not be able to interact successfully with the patients. It affects the process of understanding their requirement and needs in a negative manner due to which
Nonverbal communication also reinstates what is spoken by someone. It is the most used and influential form of communication. The nonverbal group explained that “One of the most frequently quoted statistics on nonverbal communication is that 93% of all daily communication is nonverbal. Popular science magazines, students and media outlets frequently quote this specific number. So where does the number come from?
When providing information to the patient a phlebotomist should be mindful of the particular patients needs and what they would like to know ensuring that they have understood the information given to them. In the past, education of healthcare professionals did not focus on ensuring that the professionals achieve a certain amount of skills needed for effective communication with their patients. This leads to a system in which the healthcare professional deals only with the necessary medical information rather than utilising a more clien-centred approach. It has been suggested that they are reluctant to inquire about the patients concerns in fear of encountering personal issues surrounding the situation which they are not equiped to deal with. Their concern may be that this will result in increased patient stress, a less time