Pros And Cons Of Cultural Diversity

Introduction:

Diversity is defined as any mixture of components characterized by similarities and differences. The components of a diversity mixture including similarities and differences between ages, races, educational levels, gender, geographical origins, religious affiliations and working styles.

Studies show that firms should understand how they value diversity and use it to establish a competitive advantage over their competitors, it will reduce the profitability, turnover rate and market value of the company. In today’s unpredictable hospitality market, diversity workforce become prevalent, which not only cause the difficulties, but also the opportunities for hospitality industry.

According to the journal by Taylor Cox, Jr. The journal is mainly focus on the development on cultural diversity. There are three organization types including the multicultural organization, the plural organization,

Cause of diversity workforce: Policy: There are some policies that set up to avoid discrimination. For example, The Civil Rights Act of 1964 makes discriminate against sex, religion, colour and ethnic background become illegal. The U.S. Equal Employment Opportunity Commission shows that there are several companies who want to hire the most qualified employees available, and the diversity of qualified candidates from the local area will help to create a diverse workforce.

Globalization:
Globalization makes transportation becomes more efficient and different channels of communication connected different parts of the world. Nowadays, people are moving to different places of the world to find work and not just looking within their country which form a global economy. People from other countries consider to work in another country will cause diversity of workforce