CONSUMER NEEDS
Consumers adjust buying behaviour based on their personal needs and interpersonal factors. In order to completely understand these factors, most of the researchers try to understand what goes on inside clients' minds and to identify physical and social exterior influences on buying decisions.
On some points, client’s choice can appear to be quite random. However, each decision made by the client has some meaning behind it, even if that choice does not always appear to be logical. Buying decisions depend on personal feelings, social situations, goals, values, etc.
People purchase to satisfy all types of personal needs, not just for utilitarian purposes. These needs, as identified
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However, goods appealing to this type of requirement must be viewed as high-profile products that others will see in use. Most important benefit of targeting this type of market is that the demand curve for branded and luxury products is typically the reverse of the standard; high-status products are sold better with higher …show more content…
Are they more concerned with meeting their own requirements and purchasing what they want to, for their self-happiness? Or do they depend on the suggestions of others to decide what products and services they should be using? This concludes, for example, whether or not they will make a purchase just because it's the newest in the market, most popular item available in the market or because it is truly what they require and/or want.
This also influences the way vendors will advertise products\services. For example, a wine distributor trying to attract to people looking to satisfy their personal taste will emphasize more on its superior vintage and fine bouquet; that same distributor, marketing to those who want to please others, will emphasize more on how sharing the wine can improve gatherings with friends and family.
Cultural and social values also play great roles in deciding what products will be more successful in a given market. If more value is placed on features namely: activity, hard work, and materialism, then corporations who suggest their products represent those values are more likely to be more successful. However, Social values are also equally important. If a manufacturer suggests their product\service will make the client appear more romantic or competitive in a place where those values are highly valued, it is more likely that customers will
Retrieved from: www.web.b.ebscohost.com.bethelu.idm.oclc.org Chang, C., & Chen, H. (2009). I Want Products My Own Way, But Which Way? The Effects of Different Product Categories and Cues on Customer Responses to Web-based Customizations. Cyberpsychology & Behavior, 12(1), 7-14.
Advertisements have been used throughout generations to persuade the viewer to purchase the product that the company is trying to sell. However, some companies appeal to the emotions instead of trying to sell the product itself. Companies have the ability to persuade the opinions of the reader and make an advertisement that can be mesmerizing. Advertisements have helped the awareness of what a products good for or how it is better than the other retailers product. As Jeremy Bradley states “Advertising can help your business to increase its value and build its reputation” (Bradley, Jeremy.
In Anna Quindlen’s essay, Stuff is Not Salvation, she argues that one cannot determine how “better off” they are, by the amount of belongings they possess. Quindlen states that Americans have, “an addiction to consumption, so out of control that it qualifies as a sickness.” However, she is not just referring to an addiction to buying meaningless items, but the idea that people are purchasing items when they have no money. Quindlen validates her argument with the tragedy of a walmart employee that as trampled to death on Black Friday, and the concept that many people have lost their sense of appreciation and gratefulness. She also argues that there are indeed things we need, however, a large majority of people’s perception of want and need are obscured.
Although difficult to do, writing a compelling value proposition is a vital part of marketing a brand. Until leaders can state why their brand has value, how can they influence customer behavior with targeted marketing? One of the basic purposes of a value proposition is to determine the benefits their brand has for consumers. Another key aspect of a value proposition is linking the brand benefits to specific features of the brand. Leaders need to take the time to view their brand from the perspective of their targeted customer.
Value proposition Formal Definition: A value proposition (VP) is a statement that clearly identifies what benefits a customer will receive by purchasing a particular product or service from a particular vendor. Alternative Definitions: A value proposition is a promise of value to be delivered, communicated, and acknowledged. It is a belief from the customer about how value (benefit) will be delivered, experienced and acquired.
a. L’Oreal Paris symbolizes a luxurious and aspirational beauty conscious customer. The brand ambassadors for the same have been people renowned for their beauty conscious self. The noun ‘Paris’ in the name brings in the fact that the product has an apparent elegance that the ‘fashion capital’ of the world possesses. The value for this line of products would cater to a customer who seeks an apparent elegance in their commodity of interest. For the niche customer of a L’Oreal Paris product, price would come secondary to the quality and status symbol it would attribute.
This is the comparison of the benefits offered by a company's product to its customers relative to the price it asks customers to pay. To do this, companies can influence the value proposition in one of two ways mainly. This can be done through long term brand building. They can also offer a relatively low cost to enhance value. Ultimately, the key is that customers perceive that the product's merits exceedingly justify its price.
This will reduce the cost of production while also keep the quality of the product intact. The less costly products will help broaden the consumer group. On the other hand, for the high income bracket, produce absolute artisan-made products which will be exclusive and hence also cater to the class and position conscious customers since they will be using the artisan made products and hence the limited edition ones. Louis Vuitton is focusing mainly on women. It should launch product lines for other consumer segments too, like for men and
When the value a customer receives from a product is greater than that of another then they are more inclined to stick with that
The brands set different prices of its product base on design, size and heritage. This is due to brand loyalty that each brand possesses by each luxury group. Particularly put extensive brand portfolio to cover different customer segments. As such, the brand is niche in the market leading to rivalry of the competitors in this industry to
This is related to individuals need for counter-conformity (moving away from conformity) which is defined as the establishment of a group opinion norm and the tendency of individuals to comply with that norm (Burnkrant & Cousineau, 1975; Nail, 1986). It was seen that consumers buy and use possessions to develop a personal image that is different from others in the society (Lynn & Harris, 1997; Richins, 1994). This need for being different and unique manifests itself in the search for and the use of unique possessions. The acquisition of unique and scarce products is an on-going process because when scarce products become more available in the market and more people use them, they lose their unique scarcity attribute. Accordingly, uniqueness is related with the scarcity of a product (Snyder, 1992, p. 20; Tian & McKenzie, 2001) and consumers continuously look for other products to differentiate themselves from
Consumer is one who consumes the goods & services product. The aim of marketing is to meet and satisfy the Consumer needs and wants. The modern marketing concept makes customers the centre stage of organisation efforts. The focus, within the marketing concepts is to reach target and largest customer’s sets ball rolling for analysing each of the conditions of the target market1. Consumer behaviour can be defined as “the decision making process and physical activity involved in acquiring, evaluating, using and disposing of goods and services”.
(David and Geoff, 2000) Consumer buying behaviour is affected by three main factors which are buying situation, personal influences and social influence level. (Weilbacher et al 2003) Advertisements do not affect the whole; but only what consumers have learnt and perceived about the product. Advertisements main task is to explain the complete idea in different way so products have a livelong impact on consumer mind. To analyze customer behavior more aggressively, firms need to understand some important aspects of consumer behavior that are associated with product so consumer buying behavior can be understood.
Introduction At the start of this course, I had no idea what to expect. This is due to the fact that marketing is a field that offers a combination of so many different disciplines such as art, psychology, and statistics. I encounter marketing on a daily basis but have strangely enough not reflected too much about it. Nevertheless, it is a very interesting subject, which deals with promoting and selling services and products.
Consumers make purchase decisions when buying small items (such as a cup of coffee) and buying larger items such as houses. Consumers begin to search for products or services that meet their needs after recognizing their needs or needs. They evaluate their choice and pay attention to everything from pricing to brand reputation before the mark is purchased. Four consumer buying behaviour overview product purchase