Emotional Intelligence Literature
Literature Review Findings Sr No Author Name Title Name Year Of Study Findings 1 Yvonne Stys & Shelley L. Brown A Review of the Emotional Intelligence Literature and Implications 2004 Researchers in the area of affective neuroscience stress that their findings cannot support one model of emotional intelligence over another, rather their findings endorse the existence of a set of emotional abilities that comprise a form of intelligence which is distinct and different from standard intelligence, or IQ (Bechara, Tranel, & Damasio, 2000) 2 H Nel,W S De Villiers The Relationship Between Emotional Intelligence And Job Performance In A Call Centre Environment 2004 Results show a statistically significant and positive correlation between emotional …show more content…
Two variables are considered in this study: emotional intelligence and job performance. 12 Dr. N. Shani Navya V. Emotional Intelligence And Work Performance: A Study With Reference To Women Insurance Agents 2012 Emotional Intelligence is a set of competencies, which direct and control one 's attitude and perception towards work and performance. These set of competencies are abilities of an individual to control and mange his/her emotions on the normal course of life. Understanding one 's feelings and emotions as they occur and regulating these emotions according to the changed situation require emotional competency, emotional maturity and emotional sensitivity that are demanded on the job. 13 Seyyed Hossein Mousavi, Saeed Yarmohammadi, Ayoub Bani Nosrat, Zabiholah Tarasi The relationship between emotional intelligence and job satisfaction of physical education teachers 2012 Analyzing the findings related to the first hypothesis revealed that the correlation between emotional intelligence and job satisfaction of physical education teachers is positive …show more content…
Moreover, two EI dimensions contributed to job performance, namely regulation appraisal emotion (RAE) and use of emotion (UOE). Analysis of the moderator variable, indicated gender did not affect the relationship between the independent variable (EI) and dependent variable (Job performance). 15 Dr. Ali Al Kahtani Employee Emotional Intelligence And Employee Performance In The Higher Education Institutions In Saudi Arabia: A Proposed Theoretical Framework 2013 The findings of the study revealed that executives having higher emotional intelligence show better quality of work performance as compared to their counterparts.Emotions have an impact on everything that employees do. They can lead either a higher or lower morale, which will impact the employees’ performance positively or negatively. 16 Lee Bee Yoke & Siti Aisyah Panatik Emotional Intelligence and Job Performance among School Teachers 2015 The findings of this empirical study found that all the four dimensions of emotional intelligence (self-emotional appraisal, others
Fairness In The Case Of Michael Simpson
209 Words | 1 PagesIn the case of Michael Simpson the issue of fairness is that Michael is been working with the Avery McNeil and Company for two years and still he is receiving less in promotion in compare to his junior colleagues and friends. Walt Gresham and Rich Watson were hired by the company within past year and Michael is already been there for two years, but still Walt and Rich will be getting $2000 more in promotion compare to Michael. Moreover, Michael former coworker Martha was rehired by the company at a higher salary even though her level of responsibility was lower than Michael. Michael believes that he should be receiving more than his coworkers and friends.
Emotional Intelligence In Tenney's Serve To Be Great
109 Words | 1 PagesIn “Serve To Be Great” Tenney makes several references to the importance of emotional intelligence. Emotional intelligence is the ability to recognize emotions, control them, and apply them to solving a problem or task. In the fire service we deal with hectic and disturbing situations daily. It is imperative that we as leaders are able to maintain a calm and collected demeanor.
Emotional Intelligence In Social Work
1673 Words | 7 PagesEMOTIONAL INTELLIGENCE AMONG SOCIAL WORK PROFESSIONAL Abstract Emotional Intelligence is defined as being able to recognize emotions in self and others, understanding how emotions work and being able to manage emotions. Knowing the crucial role of emotions and relationships in the social work chore, the rapid growth of literature reveals the relevance of EI to social work is behind the schedule and it’s time to re-evaluate and work on it. In this study, the relationship between emotional intelligence, measured by the Wong and Law Emotional Intelligence were examined with a sample of social work professionals in different fields (N=100). Demographic profile such as age group gender, the order of birth, marital status, type of family, education,
Mgt 311 Week 3 Individual Assignment
1337 Words | 6 PagesLinking emotional intelligence and performance at work. Mahwah, N.J.: Lawrence Erlbaum Associates, Publishers. Schulman, P. (1995). Explanatory style and achievement in school and work.
Emotional Intelligence In Leadership
1149 Words | 5 PagesEmotional intelligence is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they 're feeling, what their emotions mean, and how these emotions can affect other people. Sometime our emotions can get in the way of our sense of judgement but, the ability to control and separate emotions from work is very crucial in the field of leadership. Invariably, the traditional concept of intelligence would be a person’s ability to solve problems, logically and critical. Sometimes, these traits of intelligence are labeled raw intelligence.
The Importance Of Emotional Intelligence In Nursing
755 Words | 4 PagesDefinition: “Emotional intelligence (EI)- a set of abilities to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others” (McShane, and Von Glinow, 2018, p. 99). Summary: Cheri Clancy is a soft skill and leadership coach, she previously was a nurse and a professor of nursing at a number of universities. In her article The Importance of Emotional Intelligence, she discusses the importance of emotional intelligence in nursing and an offices retention of nurses (2014). Clancy (2014) explains that an emotionally intelligent person knows what to say in a conversation and the correct way to engage with individuals in different situations.
Emotional Intelligence In Nursing
1180 Words | 5 PagesAccording to Daniel Goleman (1998), Emotional Intelligence is "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Leadership influences the behaviors, attitudes and thoughts of others. Effective leaders help others navigate obstacles and challenges. They can also encourage and inspire those around them.
Reflection Of Emotional Intelligence
1583 Words | 7 PagesThis might be a sign of lacking awareness of problem. Emotional intelligence refers to a person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others. Being emotionally intelligent means being able to effectively manage ourself and our relationships. A leader need a high degree of emotional intelligence to regulate their emotions and motivate others.
Emotional Intelligence Self-Assessment Reflection
1243 Words | 5 PagesI have a better understanding of it and I feel that my results were on pair with what I thought. “Emotional intelligence (EQ) refers to the array of personal-management and social skills that allows one to succeed in the workplace an in life in general” (Sterrett, E. A. (2000). Manager's Pocket Guide to Emotional Intelligence: From Management to Leadership). I think that the definition of EQ is how I see
Emotional Intelligence Influences Individual Success
910 Words | 4 PagesEmotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they
Apple Company Emotional Intelligence
897 Words | 4 PagesEmotional Intelligence The ability to recognize human emotions, to understand the intentions, motivations and desires of others and their own, and the ability to manage their emotions and the emotions of other people in order to solve practical problems. There are four factors of emotional intelligence: self-awareness, self-management, social awareness and relationship management. Emotional intelligence is also known as a part of the effective type of leadership. It is very important to understand how the brain operates and how emotional response system works in Apple Company.
John Mayer's Trait Model
763 Words | 4 PagesDefinitions: Emotional intelligence is described as the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them approximately and to use emotional information to guide thinking and behavior. It reflects on the abilities like intelligence, empathy and emotions to enhance thought and understanding of interpersonal dynamics. Here we discuss the
Emotional Intelligence: Video Analysis
612 Words | 3 Pages1.) Empathy: Empathy is defined as an emotional reaction that is similar to the reaction being experienced by another person (134). In other words, it is when you “put yourself in another person’s shoes”, and see things from their point of view by having the same emotional reaction as them. For example, when my friend told me her dog had passed away, I felt sad because that is how she felt. In the movie we watched in class, Emotional Intelligence, it was discussed that empathy is the most important EI skills.
Reflective Essay: Emotional Intelligence And Leadership
1134 Words | 5 PagesEMOTIONAL INTELLIGENCE Emotional intelligence can be defined as “the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationship” (Poole and Sewell, 2007). This attribute is strongly linked to managing relationships and can play a significant role in team working. Having empathy for others during my teenager years, and always being the one people chose to talk to made me think I scored high in that attribute. However, after experiencing the leadership & employability group project, it seemed I had mislead myself confusing having empathy with what emotional intelligence really is. Blumenfeld et al.
The Four Levels Of Emotional Intelligence
1885 Words | 8 PagesSearching for the words “Emotional Intelligence” in (thesaurus.com, 2018), would give the meaning; “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically”. Emotional intelligence is the key to both personal and professional success. In many years, emotional intelligence has been considered as a requirement in order to achieve effective leadership (Yusof, et al, 2014). This essay will discuss the definition of emotional intelligence and explain it in depth, it will preview and explain the four areas of emotional intelligence, how these areas are used, and then will explain a bit of leadership and how can leadership be effective mentioning some of the areas of
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