Therefore, a person that is capable of properly regulating his/her own emotions has the possibility of developing emotional competence through self-discipline. Similarly, a person who can correctly identify his/her own emotions has the possibility of developing an emotional competence in empathy or conflict management. In both cases, it is clear that the factors of emotional intelligence offer the foundations for developing emotional competence. Wakeman (2006) claims that the level of a person’s emotional intelligence can be evaluated in a certain degree by assessing the emotional competences developed in that person, which is quite an interesting approach to this matter. In this view, emotional competences are regarded as a result of several factors, including emotional
The mixed model of emotional intelligence postulated by Goleman (1995) is also known as emotional intelligence theory of performance because the model consists of sets of competences and skills that drive organisational performance and leadership performance. These sets of skills or competences which are the constructs or clusters of the model are self-awareness, self-management, social awareness and relationship management. 1. Self-awareness: This construct encompasses self-confidence, self-assessment, self-deprecating sense of humour and thirst for constructive criticism. It is the ability to read and understand one’s emotion in view of its strength, weakness, values and goals as well as recognising their impacts on others.
Analyzing the concept of intelligence, there seems to be considerable evidence that it has many facets. It becomes evident that intelligence is more than just cognitive reasoning, but that it is the totality of mental processes enabling the individual to solve problems and adjust to new situations. 2.3.5 Concept Analysis: Emotional Intelligence According to Goleman (1996:42) emotional intelligence has its roots in the concept of "social intelligence", first identified by EL Thorndike in 1920 as the ability to understand and manage men and women, boys and girls - to act sagely in human relations. Gardner (1993: 36) speaks of two forms of personal intelligence, namely interpersonal intelligence - the ability to understand other people: what
Besides that, a significant positive correlation between emotional intelligence and academic achievement was also found in a correlation survey research by Festus (2012). Festus (2012) suggested for improvement of emotional intelligence of students can be done with appropriate training in order to increase students’ academic performance because emotional intelligence could be nurtured and developed. In an earlier investigation by Rozell et al. (2002), a significant relationship was found between emotional intelligence and the academic achievement among undergraduate students at Mid-Western University in the USA. It shows that emotional intelligence is related to the academic
It is the ability to truly recognize and understand the feelings and point of view of people around you. Empathetic people usually possess the ability to listen effectively and accurately to others and are normally excellent at managing relationships, improving communication, building trust and relating to others. The fifth component of emotional intelligence is social skills. Emotionally intelligent people have good social skills and are excellent at building and maintaining relationships. When you are highly emotionally intelligent, you no longer focus on your own success first and you always have other's best interests in mind.
People will argue that emotional intelligence is instilled at birth, while others say that we acquire the attributes through our experiences. Science and psychology have proven that it is both. As we grow, so does our emotional intelligence. Many businesses have tried to implement programs to help channel these characteristics; however, they tend to be total duds, because they are not aiming to stimulate the correct part of our brain; the limbic system. Our limbic system is what harnesses our feelings and drives and most training programs are aimed at enhancing our neocortex; which is the part of our brain that comprehends concepts.
Searching for the words “Emotional Intelligence” in (thesaurus.com, 2018), would give the meaning; “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically”. Emotional intelligence is the key to both personal and professional success. In many years, emotional intelligence has been considered as a requirement in order to achieve effective leadership (Yusof, et al, 2014). This essay will discuss the definition of emotional intelligence and explain it in depth, it will preview and explain the four areas of emotional intelligence, how these areas are used, and then will explain a bit of leadership and how can leadership be effective mentioning some of the areas of
An important factor in our ability to successfully connect is emotional intelligence. And when it comes to happiness and success in our relationships, career and personal goals, emotional intelligence matters just as much as the more well known, intellectual ability we possess. We need emotional intelligence to turn intention into action, in order to make informed decisions about the things that matter most to us, and to connect to others in productive and nurturing ways. There is so much value in focusing on an individual working to increase their emotional intelligence. Based on my EQ self-test, I have high
This study is anchored on Daniel Goleman’s mix model of Emotional Intelligence. EQ is the ability of the person to distinguish, evaluate, assess and control one’s own emotions, others emotion, and of the groups. Thus the person has his positive way to manage stressors, able to express his thoughts and action in a right manner, ability to empathize with other feelings, and can successfully dealt with the challenges and confusion of one’s life (Carter, K., Seifert, C., 2013). Emotional intelligence determines how the individuals emotionally competence based on the four domains in terms of personal and social competencies that results in outstanding performance in school and at work setting. Personal competence focuses on individuals how to
Having the ability to process one’s own emotions while simultaneously accessing the needs of others is emotional intelligence (Zhu et al., 2015). Emotional intelligence has definite effects on quality of care provided, well-being of employees, and increased work engagement (Zhu et al., 2015). All of these aspects are important for developing emotional intelligence as a leader to be able to coach staff with interventions to take care of negative emotions of staff in self-reflective exercises and peer coaching interventions (Zhu et al., 2015). Emotional intelligence abilities are fundamental for launching empowering work environments in nursing (Heckemann, M.G.A. Schols, & Halfens,