Emotional intelligence strand which is based on Goleman’s (2001) conceptual framework where feelings and emotions are considered an integral part of reflective process. Learners are first introduced to four competencies in emotional intelligence in that order: awareness of own emotions, management of own emotions, awareness of others’ emotions and management of others’ emotions (Jordan & Lawrence 2009). A task is then given to the learners in first year where they reflect on their perceptions about their own emotional intelligence and how to address their strength and weaknesses. Learners later in the year assess themselves that whether or not they have improved on the emotional intelligence or not. Author has suggested that this task can be converted into goal oriented task and students can be encouraged to build on their emotional intelligence according to their current level.
What is Emotional Intelligence? Emotional intelligence can be defined as the capacity and the ability to be aware of, perceive, control, evaluate and express one’s emotions and to handle interpersonal relationships judiciously and empathetically. The roots of the emotional intelligence can be traced to the Charles Darvin work on the importance of emotional expression for survival and adaptation. The term emotional intelligence had first appeared in the german publication Praxis der Kinderpsycologie and Kinderpsychiatrie by Leuner in the year 1966.
As nurses, one may experience varied emotions such as happiness, sadness, anxiety, failure, anger and etc. Nurses are programmed to respond to a vast array of emotions. As a nurse leader, it is critical that emotional intelligence come into play. This intelligence helps us acknowledge our emotional instinct and help us to act rational. Emotional intelligence gives us the ability to withdraw our own emotions from a situation to make a strategic decision for the benefit of a patient. According to Daniel Goleman (1998), Emotional Intelligence is "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.
In examining emotional intelligence one must understand what exactly it means. Emotional intelligence is the ability to express, control and recognize one’s own emotions while also being able to handle interpersonal relationships with empathy (Kotze & Venter). Emotional intelligence on the surface may seem like an inherent talent or trait but as Kotze and Venter explain in their study it can be a learned and measureable trait. Emotional intelligence looks at an individuals management skill set as a whole to assess capacity. Traits such as personality, mood, motivation, and other seemingly genetic qualities do contribute to emotional intelligence but the actual skill can be developed and learned despite what one is “given”.
Author and science journalist Daniel Goleman reported for 12 years on the brain and behavioral sciences. Goleman was a major factor in making the topic of “ Emotional Intelligence” popular in one of his books. “If your emotional abilities aren't in hand if you don't have self-awareness if you are not able to manage your distressing emotions if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.” (Daniel Goleman) This quote is one of many from Goleman expressing the importance of emotional intelligence in your everyday life.
This shortcoming to differentiate social intelligence as a specific intellectual concept, led to a decline of interest in this theory. However, it was later revived with Guilford’s “Structure of Intellect model” in 1967. Sooner or later, the general public also acknowledged the significance of social intelligence. When Sternberg and his colleagues (1981) asked to list the qualities which the laymen considered necessary in an intelligent person, behaviours like making fair judgments, sensitive to others’ needs, displaying interest in the society at large, admitting mistakes, etc. were listed out (Kihlstrom and Cantor, 2000). Due to the curiosity induced by these findings, Peter Salovey a professor of psychology from Yale University and John Mayer a professor of psychology from the University of Hampshire, took the research ahead and put forward the concept of “Emotional Intelligence” (EI).
Searching for the words “Emotional Intelligence” in (thesaurus.com, 2018), would give the meaning; “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically”. Emotional intelligence is the key to both personal and professional success. In many years, emotional intelligence has been considered as a requirement in order to achieve effective leadership (Yusof, et al, 2014). This essay will discuss the definition of emotional intelligence and explain it in depth, it will preview and explain the four areas of emotional intelligence, how these areas are used, and then will explain a bit of leadership and how can leadership be effective mentioning some of the areas of
Previous times have always based a person’s success to their level of intelligence quotient. Emotional Intelligence, IQ, and Personality help determine the overall human psyche. Although interrelated, each of these three cannot predict the others. Travis Bradberry, in his article “Emotional Intelligence-EQ” (2014), said that one couldn’t simply predict emotional intelligence by their smartness, as intelligence is our ability to learn that is the same at 15 years of age and at 50 years old. Emotional intelligence are flexible sets of skills that we can acquire and improve with practice.
Additionally, this ability to understand and accommodate equips the individual with the power to utilize their personal emotions and personality advantages to comprehend and regulate with others they interact with. Alternatively, the Trait model is so dependent on the personality of an individual in order to evaluate emotional quotient, some believe the Trait model does not have the legitimacy to assess emotional quotient. It is believed that the Trait model is better off within the groundwork of cognitive-emotional ability. However, this model does include elemental factors that correlate with emotional intelligence. References: The Bar-On Model of Emotional-Social Intelligence 9ESI)1 Reuven Bar-On University of Texas Medical Branch Original Reference Bar-On, R. (2006)
Chauhan S. P. and Chauhan Daisy "Emotional Intelligence: Does It Influence Decision Making and Role Efficacy?" Indian Journal of Industrial Relations 43.2 (2007): 217-38. Web. This article discusses the importance of emotional intelligence.
says that individuals are all born inherent with a particular EQ that leads to their prospective learning for emotional competencies Golmen(2006). WHY EMOTIONAL INTELLIGENCE IS A NEED FOR PROJECR MANAGERS OR LEADER AND THE ORGANISATION. The attributes that are of importance when profiling effective leaders are maturity integrity, business acumen and social skills, which are emotional intelligence traits as stipulated by Abraham (2005:2)/ Emotional intelligence was comprehended as a crucial competence for project managers in the last century, most of the individuals questioned about it gave the feedback that EQ is of import Barry(2006:5). The major implications for and contributors to project management principles showed that emotional intelligence is an important competence for project leaders and managers and thus requires attentive choosing and developing of the project leader.
Considering my test based on emotional intelligence my score on this assessment is rationally good, but there is a space for improvement. General, I am objectively skilled at understanding and dealing with my emotions. Based on part on emotional identification, perception, and expression my score showed 77 which explain that I am reasonably skilled when it comes to the core ability of identifying, perceiving and expressing emotions in myself and others as well. Looking on part on emotional facilitation of thought my score showed 83 which means I am aware of the guiding potential of my own emotions, and usually tune in to my feelings as a means to direct my judgment, reasoning, and actions. My score for emotional understanding showed score of
Based on the reflection of emotional intelligence case study on Kathy Smith, she is a experienced and competent project manager with ambitious, determined, confident and goal oriented. With the assigned of oversee a multimillion-dollar chemical plant construction project in southeast asia, she need to work with a team of local people. The working style of Kathy is top to down which is directive and performance-oriented. In my understanding of this case study, Kathy Smith is a person that lacks of cross cultural intelligence and competence. Despite experiencing problems with the team, she tend to persists in her own normal approach to work. This might be a sign of lacking awareness of problem.
Emotional self-regulation operates through three subprincile: the self-monitoring, judgment of one’s behavior, and affective self-reaction (Bandura n.d., p. 248). Self-monitoring includes the awareness of oneself to his/her action, the judgement of behavior is observing the pattern toward doing something to affect it, and the affective self-reaction includes the mechanisms that regulate the courses of actions (Bandura n.d., p.
Myself Self-awareness is defined as a conscious knowledge of one’s own character. It is difficult to be conscious of ourselves because we could encounter a painful process. Being self-aware is an essential element to prepare ourselves to encounter clients' personal matters, attitudes, and thoughts. Knowing my strengths and weaknesses helps me in my professional development. Being self-aware also helps me to be prepared ahead of time, and not let it become a barrier in helping others.