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Patient Involvement Using The M-APR Model

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The text described the dimensions and level of patient involvement in great detail using the M-APR model. The “M” stands for micro, meso, and macro; then across two dimensions the “APR,” which stands for active/proactive and passive/reactive involvement. These dimensions suggest that patient, family, and public involvement and feedback into CQI can be attained through a variety of mechanisms (Sollecito, Johnson, Pages 210-216).
According to the text, passive involvement perceives services and system drawings on more removed, yet still useful, sources of patient feedback. Many services are most familiar, and most comfortable, with these sources, which include patient satisfaction surveys, exit interviews, patient focus groups, and more removed

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