Performance Evaluation Tools
Chapter one
1.1 Background of the study
Performance evaluation tools represented in several checklists, forms and tests are the most critical human resources practices of any organization. The performance evaluation is necessary for effective organizational management that aims to improve the organization performance through the individual performance.
Performance evaluation tools are part of Performance Management which aims for better employee outcomes and enhanced performance and major key to manage performance. Robert Dransfield in his book Human Resource Management states that “Performance management is an HRM process concerned with getting the best performance from individuals”
Although several studies has shown that there was a positive
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The paper hopefully will facilitate to comprehend the employee 's view of the existing performance appraisal system in public sectors, and then identify the areas of improvement, and suggest means of enhancement that of course will result in better productivity within the sector.
The study will end up with new outcomes and suggestions toward an appraisal system that achieves its actual goals in order to touch advanced results of productivity, and employee satisfaction in the governmental sector.
1.5 Definition of Terms
Performance Evaluation:
As per business dictionary it’s the formal determination of an individual’s job-related actions and their outcomes within a particular position or setting. It is a process that helps the employer and the employee to communicate in order to progress on their production
Mgudlwa defined it as the process of obtaining, analyzing and recording information about the relative worth of an employee (Mgudlwa,
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The tool is a form composed of different sections and used to evaluate all employees regardless except for executive and managerial positions.
Employee performance
Effect
1.6 Limitations of the Study
As it was difficult to reach all different departments in governmental sector due to its widespread so it was not possible to administer surveys among different ministries and department of the whole sector in the kingdom. Anyhow the sample was selected according to non-probability sampling designs in ministry of education; and this sample should reflect the governmental sector as all are under the umbrella of CSB which implements the same system in all ministries and authorities of the government.
The English language is the second language for all the respondents which could affect the understanding of questionnaire statements, therefore may affect the accuracy of results. However, this was overcome by translating the questionnaire in to Arabic
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