Summary: The Benefits Of Quality Assurance

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The Benefits of a Quality Assurance System
Quality Management systems assist organisations in the following ways:
• Improves business
• Has a positive effect on investment, market share, sales growth, and sales margins?
• Gives you a competitive advantage over your competitors
• Creates a more efficient, effective operation
• Increase customer satisfaction and retention
• Reduce audits
• Enhances marketing
• Improves employee motivation, awareness, and morale
• Promote international trade
• Increases profit
• Reduce Waste
• Increases Productivity

When we produce certain products and at the end of the day we find that the value we have added is not justified, we have wasted our money. This is more easily identified with products, but is equally relevant with services we provide. The idea is that …show more content…

Organisations must realise that satisfied customers come back for more, and that it is cheaper to obtain repeat business than it is to find new customers to replace those dissatisfied with poor quality.

One of the main reasons for organisations not committing themselves to “Do it right first time”, is because they have no idea of how much “Fixing It” adds to the cost of an article. It is important to remember that the pursuit of quality is only another approach to improve the bottom line, i.e. increase profits; and to be smarter than the opposition.

The Employees Role in Quality Assurance
Every employee or department, who has contact with the organisation’s or external customers, is responsible for quality. Everyone in the organisation should not only be exercising their responsibilities over their area, but should continually work towards improving these processes.

Quality assurance and quality control are not one step solutions. They require the implementation of a detailed and comprehensive system which enables the management of quality in all aspects of the

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