Case Study: Human Resource Planning, Staffing, And Selection

Acquiring a job, whether it be in a doctor’s office or a fast-food restaurant, can transform a person. Jobs tend to educate employees, either indirectly or directly, both about themselves and life in general. In Climbing the Golden Arches, nineteen year-old Marissa Nuñez discusses how her employment at McDonald’s transformed her into a mature and skilled employee. Within her personal narrative, Nuñez mentioned how she faced both pleasant and unpleasant circumstances while working at McDonald’s, all which prepared her for her future career. At McDonald’s, Nuñez learned how to fulfill her role of being an employee by becoming an expert at all the placed stations, dealing with the various types of customers she encountered on a daily basis, and

In America, almost everybody loves to eat chicken- especially one that tastes delicious and served quickly. One popular fast food chain that rings a bell is Chick-fil-A, which specializes in serving delightful fried chicken sandwiches apart from other appetizing meals. The name Chick-fil-A originated from the word "chicken fillet," wherein the capital A at the end signifies superior quality (Taylor). In this paper, we will explore how the overall company culture influences the market position, employee relations, and customer perceptions of Chick-fil-A, as well as contributing factors to its accomplishments and shortcomings.

Working for the one of the largest and most lucrative companies on the face of the planet can be difficult at times. More often than not every time you walk in to a Walmart you will not recognize anyone in there. Screaming red faced babies that can’t have what they want and befuddled customers asking questions that I don’t know the answer to are an everyday occurrence. Just like in any business the primary goal is to make a profit so as associates our job is to help customers in the most efficient way possible. Picking up after careless customers that move around the products from shelf to shelf. Running freight of our hottest commodities off a truck that worked its way across the country in a matter of hours. Darting around the sales floor as swiftly as possible to fulfill customers’ needs to ensure that they come back. These are just a few of the stand out things that make hard working associates so valuable to Walmart. There are so many unsung heroes that customers take for granted each time they step in to a local Walmart.

Particularly in retail, the employees were the face of the business - the ones with whom the customers interacted. As a result of this,

Describe at least three competitive strategies used by HBC prior to its sale to Zucker and NRDC. Also, please state whether the three strategies you describe are corporate or business level strategies (2 marks).

Income inequality has been said to be the main cause of the declining middle class. Many concerns exist regarding the change of pattern in the distribution of income; families that once were in the middle of the distribution have shifter upward and downwards. Economist Kuttner, Author of The Economic Illusion, argued that this shift in pattern began as well-paying jobs in the manufacturing industry and lack of unionization in growing sectors declined.

They have several core competencies that are are essential to their business. The first and most important in my opinion is their commitment to food with integrity. By using as many natural products as possible when cooking it gives them a substantial advantage over the majority of fast restaurants

Setting: The setting or surrounding environment is essential to selecting, planning and implementing a suitable activity according to the needs of the service user. Selecting an activity requires you to acknowledge the setting it will take place in, therefore the Setting affect the deliverance of the activity. The setting will also affect the planning of the activity by considering the possibilities and risks, in order to structure out a satisfactory plan to carry out the activity advisable to the service user or group. After planning the activity chosen, the setting is what sets the scene and image of the deliverance of the activity to fit the atmosphere of the Care home.

Hood could improve communication by communicating. I know it sounds strange, but I did not find many details about his communication skills and I see where that would be a serious issue for the crew. If you cannot talk with your crew from time to time, or even be available for them should they need something, that would make a world of difference. Personally, I believe an open line of communication is key to a great environment. If the left hand does not know what the right hand is doing, there is bound to be trouble brewing.

Youth can't ever seem to land decent jobs at a young age, except for a few standards. There's servicing customers in a proper sit-down restaurant, cleaning dishes, and working in fast food. They all teach valuable lessons and life skills in different ways, but Newman's book My Secret Life on the McJob focus solely on that of Fast Food institutions like Wendy's or Burger King. One executive for a pharmaceutical company in Newman's book actually states that he looks for people that were in fast food due to being able to do what the job requires by the time it needs to be done and they aren't afraid of hard work under pressure. (Newman 183)

After reading the case study scenario I was appalled by the conditions in which the residence of mentioned facility had to live in; it was a matter of time before authorities made things right for the residents of said residence.

To assist with the consultation process, we will develop a formal talent philosophy, Human Resources strategy, and a specific staffing strategy. Chern’s talent philosophy describes how employees should be treated and the expectations employees will be held to. Your talent philosophy is that employees are expected to provide top level knowledge and customer service, while attaining sales quotas. Failure to meet quota for four consecutive months will lead to a warning and an additional month of not meeting quota will result in termination. To encourage leadership behavior, employees are encouraged to meet quotas independently as a reflection of employee and departmental freedom. Employees that meet quotas and perform well are rewarded with bonuses based on customer service and sales, in addition to advancement within the company. These procedures and guidelines reinforce the idea that your company desires quality employees that are willing to improve the company and themselves.

Starbucks will be based on the existing staff of the generous conditions to develop employment requirements and selection criteria. Starbucks will require that candidates be polite, have the potential to provide customers with quality service, to ensure that the basic performance of the service. The Starbucks selection criteria will hope candidates have a strong learning ability and can continue to learn in the workplace as their current employees

Lancôme: Lancôme immediately creates an association with Paris and happiness. It further positions itself as an award winning luxury brand. With brand ambassadors who aim to embody the vision of the brand, it clearly delivers a message that the range of products involved caters to the ‘elite’ economic strata of the society. Alike L’Oreal Paris, Lancôme too would have to adopt a strategy that develops a good customer lifetime value.

McDonald’s is apparently one of the biggest giants in the fast food industry, and this role simply proves that they did really well in their internal management. Therefore, we are going to evaluate the effectiveness of McDonald’s in term of revenue cycle.