“A STUDY OF EMPLOYEES PERCEPTION
ABOUT HUMAN RESOURCE FUNCTION IN BSNL U.P. (EAST)
SPECIAL REFERENCE TO LUCKNOW” Dr. S.K.Sharma Ashwani kr.Mishra
Associate professor Research scholar
H.N.B.Garwhal (A Central) University (SRT campus)
BSNL is the public sector telecom company in which the employee’s perception plays an important role in to determine future polices and growth of the firm. Working environments also play a significant role in the employees’ sense of satisfaction they obtain from their job. Establishing
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In employee relations, perception is as important as certainty. What the employee perceives is normally what the employee believes and acts on. Employee perceptions are shaped by many factors, well-known among them managerial roles, management styles, and communication styles. Employee perceptions cannot be unnoticed, even when they are well-known to be incorrect, as they are factual to the employees. Perceptions can be controlled to a significant extent through effective supervision. Management needs to become conscious of the power of perception, learn what conditions are possible to cause incorrect perceptions, learn how to manage employee perceptions to the degree feasible, and for all time approach perception the same as the perceiver's …show more content…
• Integration includes Motivation, Job Satisfaction, job enrichment, Grievances Redressal, Collective Bargaining, Conflict Management, Participation of Employees, and Discipline.
• Maintenance, includes Health and Safety, Social Security and Welfare Schemes, Human Resource Records, Human Resource Research, Human Resource Audit,
The main aim of such a design is to ensure that the necessary data to be collected objectively, accurately and economically. The data required for proposed research work will be Primary as well as Secondary, Primary Data will be collected through the questionnaire, it will includes both thought-out and more operational issues, offering ample amount of analysis possibilities. Data for the study will collected through questionnaire in the Lucknow city at different locations. Questions are there to know the level Employees perception about various human resource activities about BSNL. About 200 Employees perception will been used viz. 100 executives, non executives in which half number will be of women employees in both category. The scope of the study was limited to employees of BSNL. Secondary data will be collected through all the relevant source of data like published data, through various research journals, newspaper, annual report etc. Stastical tools used in study The Weighted average as well as percentage method used for analysis and interpretations
Contents Terms of Reference 2 Procedure 2 Findings 3 Current Structure 3 New Structure 4 Employee Relationships 4 Instructing Staff 5 Contingency Variables 5 Conclusion 6 Recommendations 6 References 7 Appendix A 8 Terms of Reference I am a HNC business student. I am writing this report as part of my course. This assessment covers outcome 4 of the Managing People and Organizations' class.
Vanessa Best October 9, 2015 Legal, Safety, and Regulatory in the Workplace HCS/341 Regulations, Legal, and Safety within Human Resource Management Human Resource management, Legal, Regulations, and Safety "Common sense and compassion in the workplace has been replaced by litigation." In my opinion I think I would have to disagree because not all companies and organizations aren’t like that. But, at the same time the quote focuses on how people in companies feel there isn’t any form of compassion and common sense awareness applied to the work environment. Now, it’s all about what they and you can do to make sure the organization or the company doesn’t get sued or lose money from an employee mistake or human resource
Terms of Reference I am a HNC business student. I am writing this report as part of my course. This assessment covers outcome 4 of the Managing People and Organizations' class. Unit F84T 34 Procedure In order to construct this report, I read the case study and highlighted information that I thought was relevant to this report.
Employee behavior can be due to internal and external causes and we need to know these so that we, as managers, utilize attributional biases to make unfair judgements and utilize unfair and inappropriate actions. I believe that this is a biblical concept as Scripture states, “We who are strong have an obligation to bear with the failings of the weak, and not to please ourselves. Let each of us please his neighbor for his good, to build him up” (Romans 15:1-2 ESV). As managers, we must be quick to build those under us up and not tear them down due to our own biases. Good analysis of the
Staff members need to have a deliberate, conscious effort made by the leaders to convey this information carefully. The diverse and increasing workforce at any organization is often shown that the information they thought was communicated to the team was correctly given, but in reality, it was interpreted differently than intended (Wickford, 2016). Unfortunately, the leader is not aware of this until significant issues start to arise. Communications issues are when management sees no value whatsoever in communicating with staff, believing they should remain quiet and do what is expected of
Assignment: Outline how legislation, policies and procedures relating to health, safety and security influence health and social care settings. Go on to describe how those legislation, policies and procedures promote the safety of individuals in your health or social care setting. Policies, procedures and legislation are found in every establishment. They are required to have them in place in order to protect and keep the employers, employees and service users safe. Legislations in an establishment are a groups of laws set by the government that must be followed otherwise an individual will be prosecuted.
That’s possible only because of new technology. 4. Based on our experiences, religious beliefs, cultural beliefs and education (to name a few) we cannot always see eye to eye on things and interpret events differently. It is important to respect different views in which we cannot understand or agree with the time that does not interfere with politics Embrace, resource and effectively implement improvements to organisational and Workplace
1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.
In this milestone we will be looking at a few key items of employee and labor relations. Some items that this paper will cover are things such as employee discipline, performance management and employee and labor relations. First, we will start by looking at employee discipline. Employee Discipline: Analyze punitive and nonpunitive disciplinary approaches, and explain their impacts on employee relations. When talking about employee discipline there are two schools of thought.
Executive Summary Here at the Atha Corporation, our main objective goals for the upcoming fiscal year are too; double our sales and increase our consumer market, increase employee productivity among our current employees, and to hire several new employees for each department to add to the sales and productivity for the coming year. The Atha Corporation has secured financial backing from a venture capital firm that will be allocated appropriately amongst each department to aid in the efforts of our future sales goals. Our management team is imperative to the implementation of all new ideas. All department managers are working together in conjunction with the Human Resources Department to ensure the proper management, performance, and moral amongst
INTRODUCTION Adapted from the course module notes, there are two categories of theories and techniques in job design to motivate employees: 1. Content theories by Maslow, McClelland, Herzberg and Alderfer. 2. Process theories such as Job Rotation, Job Enlargement and Enrichment; Herzberg’s Two-Factor Theory, The Hackman and Oldham Model and Empowerment.
INTRODUCTION Human resource management is the strategic approach to the management of an organization 's most valued assets - the people working there who individually and collectively contribute to the achievement of the goals of the business (Armstrong, M., 2006). In other words, human resource management is a to work with employees, and for the employees, to help them solve their problems. Therefore, human resource is a complicate department, as they deal with people who already work there, they also deal with several issues which happen among new employees, such as recruitment, selection and so on. Nowadays, employee retention becomes one of the most significant issue in the organizations, and managers are aiming to find the best employees
Also Deming all fourteen principle are based on understanding of management about its all stakeholders otherwise it cannot achieve its purpose. If ideas are not presented through effective communication at all levels employees may find themselves in sense of confusion and mistrust and will be
CHAPTER TWO LITERETURE REVIEW 2.1 Introduction This chapter summarizes the information from other researchers who have carried out their research in the same field of study. The specific areas covered here are theoretical review, human resource planning objectives, approaches to human resource planning, importance of human resource planning, limitations of human resource planning, employee retention, empirical review and conceptual framework. 2.2 Theoretical Review According to Kerlinger (1979), a theory is a set of interconnected concepts or variables, definitions and propositions that presents a systematic view of a phenomenon by specifying relations among variables, with the purpose of explaining a natural phenomenon.
With an array of new challenges and responsibilities to tackle, inexperienced managers often need suitable training to understand their roles and responsibilities. This course will train managers in critical skills required for planning, supervising, and communicating effectively. For a manager to reach out to the employees efficiently, it is vital to be aware of the various channels of communication. This course will guide you through the various barriers to effective communication and suggest solutions to overcome them.