Similarities Between Tqm And Six Sigma
Abstract
In today's worldwide, competitive and constantly changing business sector market commercial enterprises need to look upon general business excellence.as client is prime, it is vital to change of view from being satisfying them to captivate. In most recent two decade numerous quality administration idea, including TQM and six sigma philosophy advances. TQM and six sigma serves to enhance primary concern performance. The motivation behind this paper is to show noteworthy contrasts, similarities and strength of TQM and six sigma.
Key words: TQM, Six Sigma, DMAIC
I. Introduction
In the era of globalization, creating better quality according to the universal benchmarks needs multidirectional competitiveness. Commercial enterprises are
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It is specific.
Emphases on continuous overall business improvement. Focus is on quantum break through quality improvement
Works on Group discussion and penal consensus Works on Data driven methodology
Concentrates on quality idealism. Concentrates on key objective to reduce variation and its related cost of rejection to enhance key business performance
Lack in specific roadmap, work without knowing full advantages and financial gains Specific roadmap, works on pre-planned charter activity which outline all information including financial gains.
Works on small-small incremental gains, 10-20% Works on quantum gain. 50%
It is Inspired by quality vision. Driven for well-defined advantages of clients and stakeholders
Measure of progress toward defined objectives is lacking Measure of progress is highly based on statistical analysis as it is process data driven approach.
V. Application where six-sigma is
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VII. Critical Success Factors for Six-sigma and TQM:
If the project selection and goal-setting activity are not done properly, it can lead to failure of the project[11].
The main enabler for Six Sigma and TQM implementation is the top management commitment that can promote an effective company-wide training to allow all employees to involve in the project, training of employees and communication[12].
Many organizations take up several quality initiatives simultaneously and not able to devote their time and resources to successful implementation of any one initiative.
Lack of co-operation, coordination and communication[13].
VIII.
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