Effective doctor-patient communication is a central clinical function in building a therapeutic doctor-patient relationship, which is the heart and art of medicine. This is important in the delivery of high-quality health care. Much patient dissatisfaction and many complaints are due to breakdown in the doctor-patient relationship.
Patient-physician communication is an integral part of clinical practice. When done well, such communication produces a therapeutic effect for the patient, as has been validated in controlled studies.
When doctors use communication skills effectively, both they and their patients benefit. 1. Doctors identify their patients ' problems more accurately,
2. Their patients are more satisfied with their care and can better understand
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Another quality of excellence is when a doctor creates a sense of partnership with the patient by using attentive listening of patient concerns or values to adjust and individualize treatment, and encourages patients to openly discuss their concerns.
“He allows the patient to be an active participant in health care decision-making.”
This means practicing patient autonomy.
Also, a good communicator:
Has respect for her patient. Good doctors understand that a sick or injured patient is highly vulnerable. Being respectful goes a long way toward helping that patient
Has the ability to share information in terms her patients can understand
Doesn 't interrupt or stereotype her patients. It 's easy for all of us to interrupt when we know time is short or we are in a hurry, but a practitioner who is a good communicator knows that if it can 't be done right to begin with, it will need to be done over.
Has the ability to effectively manage patients ' expectations.
Open Ended: Good
Questions that are answered by a statement, not answered by yes or no. Example: Tell me about the character of your pain.
2. Closed questions: Not recommended, use minimally. Do you have pain? Yes or
This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.
Therefore communicating effectively helps ensure a more desired outcome, which is important within a healthcare industry. There are several ways to
As we work in the society, we are automatically associated with the well-being of the society and the people. I need to take responsibilities and have knowledge about what is going on with my patients and help them to be actively involved in their daily activities. Being able to communicate effectively with the people is the biggest key aspects of our daily life. I have to use the communication skills through reading and writing in my career which helps me to build trusting relationships with my patients. It will help me to understand the effects of the therapeutic process for the benefits of the patients.
The patients I have worked with have become my greatest teachers. I can’t sit down and flip to a chapter in a textbook that would teach me how to listen to a patient and let their unique history paint the picture of their present illness. A physician that I shadowed told me something that has since resonated with me. She told me how every patient has a story, and you always need to listen carefully because these stories aren’t pointless, they often can lead to your diagnosis. I personally believe the most important member of the care team is the patient; without communicating with the patient there is no chance to obtain crucial insight as to the illness that is presented to you.
These qualities allow for a safe, effective environment that supports communication, health, healing and quality of life for the patients and the staff. Compassion is both the root and the actualization of the desire to see others do well. Strength is the ability to see people through pain and fear to healing and health. Creativity and curiosity supports willingly meeting challenges and solving problems in new ways appropriate, perhaps only in that moment. Scrupulous integrity ensures all parties are respected and resources managed appropriately.
Communication is an essential piece of caring for patients. Multiple team members will collaborate when providing patient care. It is crucial that critical information is included in the numerous hand-offs that will occur. A lack of communication will definitely put the patient at an increased risk for errors and threaten patient safety. It is essential to include all members of the team.
Not a single person in my family is involved in medicine. Nor do they enjoy being anywhere near the doctor’s office or a hospital so naturally, I had no exposure to medicine till my high school years except for being a fan of medical television such as Grey’s Anatomy and House. During this time, I became privy to a different side of medicine and health care. Shadowing doctors and volunteering in a hospital, I was fascinated by the unique language that separated the hospital from the world outside.
1.1 Identify the different reasons people communicate • To express wants/needs • Being social with peers • Asking questions • To express emotions and feelings 1.2 Explain how communication affects relationships in a work setting Communication is vital in a care setting, it can affect all aspects of care. In particular, communication can affect the relationships with service users and other colleagues. When effectively communicating with colleagues, managers or health professionals, will ensure that ideas and opinions are understood. In a care setting, it is a requirement to use teamwork and communicate effectively.
1.1 - Identify the different reasons people communicate People communicate for a range of reasons, which include; share ideas/information, express needs, socialise, express emotions, share experiences, receive support. 1.2 - Explain how communication affects relationships in the work setting Communication is essential in the work setting as it allows individuals to express their needs, to ensure action is in place to meet these. to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 - Explain ways to manage challenging situations
Doctor only needs to ask some basic questions about the sickness and give us some medicine and then finish the whole process. We can not even regard it as communications. Another limitation should be what if those patients who are not capable of communication, how they communicate with each other. Finally, it is about the external factors including environment, the patients’ living culture, which will also influence the patient’s physical situation. So if nurse want to apply interpersonal communication into curing process, patient’s characteristics and living environment should be
Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having
An event that was significant to me throughout clinical placement was when I forgot to introduce myself to a visually impaired client. The event that I encountered occurred on my second day of clinical placement at Fieldstone Commons. This event highlights the need for effective communication when treating a patient that suffers with visual impairment. I assisted in morning care for multiple clients, one client stood out to me in particular.
Interpersonal skills and effective communication among healthcare professionals are at the core of quality patient care. Interpersonal skills are defined by Rungapadiachy (1999, p.193) as “those skills which one needs in order to communicate effectively with another person or a group of people”. It includes verbal communication, non-verbal communication, listening skills, negotiation, problem-solving, decision-making, and assertiveness (Skills You Need, n.d.). The National Joint Committee for the Communicative Needs of Persons with Severe Disabilities (1991) defined communication as, “Any act by which one person gives to or receives from another person, information about that person 's needs, desires, perceptions, knowledge, or affective states.
Therapeutic communication is an interaction between a nurse/ healthcare worker and a patient that helps advance the physical and emotional health of the patient by using verbal and nonverbal communication. Therapeutic communication is an active process. This communication is an important part of building a healthy interpersonal relationship, explains "Psychiatric Mental Health Nursing" .Nurses, mental health professionals and other health care professionals use therapeutic communication to educate the patient or to elicit information for analysis. The nurse uses various strategies to help the patient express their ideas and feelings in a manner that establishes respect and acceptance. This, in turn, enhances the patient 's comfort levels, encourages a feeling of safety, and increases their trust in the nurse.
Medical Field Careers Careers in the medical field vary widely and there is a high demand for health care jobs. Depending on your choice, you may spend as little as a few months or as many as 10 years or more in college to get into a medical-related job. With good education and a desire to help others, you can to start a rewarding career in any of these jobs. Find out more about medical field careers and see which one suits your interest.