Self-Awareness And Personal Mastery

1. Introduction

An effective Manager does not manage the employees to be successful, but rather leads the employees to success. Although management plays an integrate part of it, it should not be the dominant factor to be successful within your team as the manager. Being the Manager should be seen as an opportunity to lead, supervise, mentor and motivate other team members.

I am current for filling the role of an onsite operations manager with in my team at a client site with 12 resources reporting into me. These are support resources and some of them are working shifts to ensure that the day to day operations on the Mainframe and the clients Data Centre Environment runs smoothly. I am also managing the third part Vendors that support the Data

Self-awareness and personal Mastery

2.1 How will I master my own Self-awareness and personal Mastery ?

Self-awareness and personal mastery are the most important aspects of being a good leader. Achieving these goals will lead to personal leadership which in return will trigger the aspects that will transform a manager into a leader and with time you will become a great leader. This will not only benefit you, but it will benefit everybody around you and ultimately benefit your company.

The success of Organizations today are dependent on a lots of talents and skills that cannot be mastered by one person alone. The issues that arise these days with in these organizations has to do with technology issues, financial issues, human resource issues, leadership issues and legal issues. A manager must not only manage the resources reporting to him but in most cases he needs to manage his or her own management as well. A leader that have the self-awareness to realise that he or she is not adept to deal with all these issues, has taken the first step in becoming a great leader.

Self-awareness and personal mastery will be achieve by mastering your own Emotional Intelligence which consists of the following

In my team the following aspects are very important to achieve our common goal. Our goal is to provide an excellent service to the client and grow the account to its maximum potential. The components as illustrated in the diagram below are key to our success

• Performance: It does not mean that your client is happy if you reach your service level agreement every month. One needs to connect on an emotional level as well by listening to the client, think about what the client actually wants and then you empower the client by sharing knowledge with him or giving him a solution for his problem

• Strategy: By listening what the client needs, one should be able to create more opportunity and in return the client will give you more business.

• Culture: By being a good leader, I will be able to develop a culture in our team where I can motivate my team members to let then try and achieve personal mastery. This in return will create a happy positive team which can outperform the expectations of the