Case Study Of Poor Communication At Jumerirah Group

988 Words4 Pages

People, Culture and Global Organisation (MGT530)
Poor communication at Jumerirah Group

MODULE COORDINATOR:
DR. Katariina Juusola
STUDENT NAME & NUMBER
Ayesha Alblooshi – 2014238044

Table of Contents

Executive Summary…………………………………………..3
Introduction…………………………………………………..4
Theoretical Framework………………………………………..
Research Questions…………………………………………...
Methods and Case study……………………………………...
Conclusions…………………………………………………..
References…………………………………………………….

Executive Summary Jumeirah Group is a very successful luxury hotel chain that is part of Dubai Holding. The company is recognized as one of the most innovative and luxurious hotel chains in the world, with the tag line “Stay Different”. The company provides themselves on excellent customer service, amazing properties and the ability to go above and beyond to deliver an exceptional experience. However, the company faces a significant challon and communication. They settled on a pilot project, in which short weekly meetings were introducenge: Communication at the company is very poor. causing high rates of inefficiency and even attrition. In order to fix this problem, the company began explore option to help them address their lack of innovatied that gave employees a chance to discuss problems and make performance suggestions for their units and the whole company. The findings supported these meetings, as more questions were asked over time, resulting in better financial performance, as well as

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