Hospitality industry Essays

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    The Hospitality Industry

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    Hospitality is the relationship between the customer and the entertainer. The entertainer welcomes the customer and tries to make the person comfortable with altruism (Wikipedia, 2016). The hospitality industry has always been outstretched than the other industries. Unlike the other industries, this one targets on the guest gratification and tries to suit the comfort level of the guest. The main aim of this industry is to provide luxury to the customers (Besthospitalitydegrees.com, 2016). The origin

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    Overview Hospitality means kindness to everyone, and make an environment of home away from home. It is the pure relation between the guest and host. The field work include the management of hotels, restaurants & other tourist attractions comprising of the hospitality industry facets of hospitality management includes – TOURISM MANAGEMENT, HOTEL MANAGEMENT, EVENT MANAGEMENT, RESORT MANAGEMENT, etc.. Introduction Evolved to be the fastest growing sector, today. It is a multi-billion dollar enterprise

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    ASSESSMENT B Section 1 : Discuss the significance of the hospitality industry to the regional, national and global economies Describe with clear reference to a range of sources, how the hospitality industry may be classified into different sub sectors Section 2 : INTRODUCTION: According to Saskia and Réau (2009) the origin of the tourism appeared between the middle of the XVII the end of the XIX century, where wealthy British were travelling in European countries

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    In hospitality industry, there are many issues, challenges and trends that a hotel or a restaurant might face. In recent years, cultural diversity in the workplace has become a major in hospitality industry. This paper concentrates on discussing about the current situation of cultural diversity in the workplace of hospitality industry, then analyzing some benefits and challenges of cultural diversity in hospitality organizations and giving practical recommendations that help hospitality organizations

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    In every industry there some responsibility of staff and they have some roles. As in hospitality industry there are some roles and responsibilities of staff. General Manager:-The main responsibility of general manager managing a hospitality establishment. The general manager also implements the policies to activities their objective. The general manager do efforts for their company to achieve the goal. Executive Director:-The role of executive director is to design develop and implement critical

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    customer is always right,” has become a general knowledge. In today’s world, this thinking has become obsolete. The hospitality industry has come to adopt that the customer comes first. That is why in terms of developing the hospitality product, the industry has been built to cater to the needs and wants of the customer. Tourism is considered as one of the main trade and industry activities in the world that contributes to economic, cultural and political advancement of various regions (Krippendorf

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    Political They many political areas that can impacts on hospitality industry it is wise to keep an eye on the government’s rule makers and their process especially at times of election to see what direction the politic candidates or representatives are leaning and their political strategy they may have. if their voicing negatively towards the industry or bring up any negative issues such as nutritional labelling, population obesity programs, minimum wage increases, health care programs and immigration

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    Franchising Case Study

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    aspects considered by well-established hotels when they face the dilemma of whether to franchise a new hotel in a new geography or actually own the hotel themselves. The article is helpful in drawing the parallels for franchising decisions in service industry and especially pretty apt for the services which include high initial capital investment. The authors (F J Contractor & S K Kundu) borrow the definition of franchising from Caves & Murphy 1976 at the onset of the article and visualize the prospective

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    Hospitality organizations and travel companies need leaders who are not only emotionally intelligent but who also have an ability to realize and understand the values of their followers that are beneficial both to the service climate and the followers themselves. This study examines the predictive relationship between emotional intelligence and transformational leadership style in hotels and travel companies, investigates how the dimensions of emotional intelligence are associated with supervisor’s

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    Mahmoud S. Abou Kamar [2014]: According to Mahmoud, in the present scenario, the hotel industry needs to continuously ramp up its operations by improving the quality of its products and service and devise competitive strategies to reduce operation costs and increase capacity. In order to improve their operations and enhance their performance, hotels across the world are actively engaged in a wide variety of quality improvement initiatives such as TQM and Six-Sigma. After initial success in manufacturing

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    of Airbnb, for example, has had major effects on the hotel industry as it has quickly become a threat. Airbnb, founded in 2008, is an online hospitality service that provides short-term lodging and unique travel accommodations around the world with more than 3,000,000 lodging listings in 65,000 cities and 191 countries. Having a value of over $10 billion, Airbnb “exceeds that of well-established global hotel chains like Hyatt” (Hospitality Net). This proves that this online service is significantly

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    ownership of Hyatt-branded resorts, vacation & residential ownership properties, and hotels internationally. Hyatt was established by Jay Pritzker in 1957 (Hyatt Hotels, 2015). Hyatt Hotels Corporation, once called as Global Hyatt, is a worldwide hospitality organization. The organization is headquartered in Chicago, Illinois and utilizes 46,000 individual employees but now this organization is gaining a major part of its business from their branches in the United Arab Emirates (Hyatt Reports, 2015)

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    1. Rationale and Background The numbers of the travelers have been increased in the world nowadays, people travel for leisure, business or event travel etc, they normally stay in the hotel, resort, and hostel. When the travelers increased drastically, the workload of the staff in hotels will increase as well. The waiting time for the guest will enhance directly, hotels should apply self-service technology to avoid low efficiency and they can use self-service technology as an innovation to attract

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    CRM may be especially important to the hotel industry where most companies offer just about the core products and services. Regardless of being differentiated by their star rating, most hotels tend to offer pretty much the same core products and services: accommodation encompassed by a scope of food and beverage services (Choi et al., 2001). To acquire loyalty and to exceed other competitors, hotel providers must have the capacity to get abnormal amounts of customer satisfaction for the service supplied

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    In an industry that twists around customer management and satisfaction, hoteliers ought to dependably be aware of the changing attitudes and practices of their customers. Organization that spotlights on the most fundamental examples in the business better understand what their customers need or sit tight for and those hotels that meet and surpass the longings of their guests are constantly looked for. With everything taken into account, the hotels spend endless amounts of money to recognize the

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    companies faced problem in obtaining finance from banks in the period of financial crisis due to which many of their projects failed. The organisations did not have enough money for financing operations of the organisation and the newcomers in the hospitality sector were not able to raise finance to start their new business due to credit crunch (Tirados & María,

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    Premier Inn Swot Analysis

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    Being founded by Whitbread in the year 1987, the company is the result of a merge between Premier Lodge and Travel Inn. Premier Inn hotels operate under the strategic partnership between the leading international companies and Britain’s leading hospitality firm Whitbread PLC. This allows enhancing the popularity of the Premier Inn brand all over the world. Premier Inn is a hotel with a limited service which enables the reasonable price rates to its customers. Even though room rates are relatively

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    Airbnb Failure

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    Two entrepreneurs, who decided to rent out their apartment during a conference in San Francisco in order to be able to pay the rent they could no longer afford, founded AirBnb in 2008. Today, AirBnb offers more than 500,000 rooms, apartments, and houses in over 200 countries around the world (James). The Fast Company, a company that creates a list of leaders who are inventing the future of business, lists AirBnb as the most innovative company in travel. Therefore, AirBnb is becoming more and more

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    Banyan Tree Pest Analysis

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    culture and operational strategies helped Banyan Tree Holdings become an international hospitality brand, using PESTLE and Porter’s 5 forces Analysis, it will display how the power of customers influences the growth of Banyan Tree Holdings and how competitive rivalry within the industry helps the company stay afloat. 2. Background of Banyan Tree Holdings Banyan Tree Holdings is an international hospitality brand that manages and develops resorts, hotels and spas around the world. Ho Kwon Ping

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    There are different strategies that must be considered by the organisations operating in hospitality industry. The contributions made by the firm donate towards the performance and achievement of the company. The purpose of this paper is to analyse the strategies of the hotel, which serves as the basis of success. This paper is divided into five different tasks each of which is focusing on various aspects of the hotels performance. The organisation that is selected in order to answer the tasks is

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