Hotel Management System Analysis

1134 Words5 Pages
Perks of adapting an integrated Hotel Management System

While information technology continues to advance at a pace that few can keep up with, luckily for hoteliers, hospitality technology isn’t far behind. Over the last decade, the hospitality sector has witnessed a large number of PMS, Channel Manager, web booking engine, guest feedback system and other software products inundate the market with new features. Many hotel owners ensured that their hotels are up-to-date to take advantage of the latest technology and implemented these stand-alone software tools. For a hotel, a property management system integrated with a channel manager and web booking engine is a necessity for seamlessly managing the hotel operations and room inventory distribution.
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Reports showing performance across your operations, online distribution, marketing, service, and offline bookings are crucial to giving you an integrated view of your hotel's operations. Most hotels do not venture out to gather this information regularly because of the sheer amount of time that is involved in the process. Hence the decision making process is either slow as the hotels depend on inaccurate information or in order to save time they take rash decisions completely based on instinct. Choose a hotel management system which allows you to integrate all functions of your hotel business and displays all reports in a centralized…show more content…
Newer versions lead to increased maintenance costs as more valuable IT time has to be put in the integration and upkeep of the different versions. Moreover, hotel owners juggle between multiple vendors for support related issues. Eliminate all these hassles, by implementing an integrated hotel management system from a single vendor or system aggregator.

Key Pillar to hotel’s success:Guest Satisfaction: With fierce competition, it is essential that hotels provide an exceptional guest experience or risk having guests take their business elsewhere. When the hotel staff have access to better systems, they are able to devote more time to welcome and delight guests.

Best-of-breed solution: Sometimes it makes sense to choose standalone products when a single hotel management system doesn’t have best-of-breed functionality for every module. In that case, choose a hotel management system vendor which sells both standalone solutions and integrated solutions. You may choose to add new modules whenever the need
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